How Telehealth Training Programs Drive Positive Patient Experience

Patient EngagementHIT, July 30, 2018

With the growing popularity of remote patient care, telehealth training may be the new frontier. As more provider deliver care using telehealth, they need to learn how to reframe their patient-provider communication skills to drive patient satisfaction with the tool.

As of 2017, nearly three-quarters (71 percent) of providers were using telehealth, according to statistics from HIMSS Analytics. Using telehealth has helped heal some of healthcare’s greatest ills by delivering before-school care to children or helping busy moms or bringing care to seriously underserved rural areas.

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