Telemedicine Success Often Hinges on Aligning Providers and Payers

mHealth Intelligence, November 20, 2017

Sometimes a telemedicine service can offer too much value to let a little thing like reimbursement stand in the way.

For Neighborhood Health Plan, a group of seven community health centers in Massachusetts, that service is teledermatology. Faced with an average wait time of four months to see a dermatologist, these CHCs, serving about 100,000 Bay State residents, had to find a way to improve access. And they had to do it without Medicare assistance, and in state that doesn’t reimburse through Medicaid for remote image reads.

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