Follow
Watch
Email
News
Telehealth A to Z
  • Administrative
  • Clinical
  • Ethical
  • Financial
  • Readiness
  • Team Development
  • Technology
  • Specialty Toolkits

Administrative

National and State laws and regulations may govern how your telehealth program is developed and implemented. In addition, you may need to consider internal administrative policies. Below are just a few resources to get you started, but you may also want to review state-specific resources posted under “our region”.

Website

Telehealth Legal and Regulatory Module

Date Published: 2016 | Author: Telehealth Resource Centers


Website

National Telehealth Policy

Date Published: 2016 | Author: Center for Connected Health Policy


Publication

Telehealth Compliance Checklist

Date Published: 2015 | Author: Foley & Lardner LLP


Publication

State Telemedicine Gaps Reports

Date Published: 2017 | Author: ATA


Website

Adopting Telemedicine in Practice

Date Published: 2015 | Author: American Medical Association


Publication

Realizing the Promise of Telehealth: Understanding the Legal and Regulatory Challenges

Date Published: 2015 | Author: American Hospital Association


Clinical

The clinical evidence base for a variety of telemedicine applications is expanding on a daily basis. In addition, there has been an explosion in the development of guidelines and best practices to ensure that patients continue to receive the highest level of care. We have included several resources below. If would like personal assistance with your efforts, please contact us.

Website

ATA Practice Guidelines (Free Registration Required)

Date Published: Ongoing | Author: ATA


Publication

Sample Workflow

Date Published: 2014 | Author: CTRC


Publication

Sample Policy

Date Published: 2015 | Author: gpTRAC


Publication

Sample Psychiatric/Mental Health Consultation by Telemedicine

Date Published: Unkown | Author: NW Telehealth


Publication

Telenursing Practice Guidelines

Date Published: 2017 | Author: College of Registered Nurses of Nova Scotia


Publication

Training Reference Manual: Clinical Consultations

Date Published: 2016 | Author: OTN


Ethical

In addition to ensuring that the quality of clinical care is not impeded with the use of telemedicine technologies, it is also essential to ensure that all ethical standards are maintained. There are ethical standards for all general healthcare disciplines that should be used to help guide your decisions, as well as specific standards for telemedicine applications. Securing patient protected health information and all aspects of patient safety are generally major areas of concern. Below you will find a sample of the types of resources that are available.

Publication

AMA Ethical Practice in Telemedicine (See 1.2.12)

Date Published: 2016 | Author: AMA


Publication

Telehealth Risk Management and Insurance Considerations

Date Published: 2015 | Author: Alliant Insurance Services


Journal Article

Privacy and Security Concerns in Telehealth

Date Published: 2014 | Author: Hale et al.


Website

ATA Practice Guidelines (Free Registration Required)

Date Published: Ongoing | Author: ATA


Financial

There are a variety of models that have been used to both develop and sustain telemedicine services within and across organizations. For example, revenue for programs can be generated through grant funding as well as capturing revenue from services provided and/or contracts between organizations. The adoption of healthcare reform models is also creating new models and opportunities to financing telemedicine programs. Additional state-specific resources can be found under “our region.”

Publication

Medicare Telehealth Services Fact Sheet

Date Published: 2016 | Author: Centers for Medicare and Medicaid Services (CMS)


Website

State Laws and Reimbursement Policies

Date Published: Ongoing | Author: Center for Connected Health Policy


Report on Web

Telehealth: Helping Hospitals Deliver Cost-Effective Care

Date Published: 2016 | Author: American Hospital Association


Publication

State Telemedicine Gaps Reports

Date Published: 2017 | Author: ATA


Report on Web

Community Health Centers and Telehealth: A Cost Analysis Report & Recommendations

Date Published: 2015 | Author: Center for Connected Health Policy


Readiness

There are many things organizations should consider when preparing to implement a general telehealth program. As you begin to explore partnering with additional sites or remote locations you will also benefit from assessing their readiness.  There are several different tools to assist organizations through the readiness assessment process – below is just a start. If you are unable to find what you are looking for or would like personal assistance with your efforts, please contact us.

Publication

Telemedicine Implementation Guide

Date Published: February 2017 | Author: North Country Telehealth Partnership


Publication

Telehealth Capacity Assessment Tool

Date Published: 2013 | Author: National Frontier & Rural ATTC


Publication

Assessing Organizational Readiness

Date Published: 2009 | Author: California Telemedicine and eHealth Center


Publication

Telemedicine Site Assessment

Date Published: 2014 | Author: Southwest Telehealth Resource Center


Publication

Clinical Site Readiness Assessment Tool

Date Published: 2011 | Author: Ontario Telemedicine Network


Team Development

Developing the competencies among all of your telemedicine/telehealth team members will be important to ensuring the successful adoption of these new services within your setting. In some cases, the provider and patient will rely on a trained telepresenter. There are resources available to help train providers and telepresenters, as well as to assist you in organizing and developing your larger team. We encourage you to contact us for more information.

Website

Telehealth Operations Module

Date Published: Updated 2016 | Author: Telehealth Resource Centers


Journal Article

Training the Next Generation of Care Providers: Focus on Telehealth

Date Published: 2015 | Author: Dimitrios et al.


Journal Article

The Role of the Champion in Telehealth Service Development: A Qualitative Analysis

Date Published: 2012 | Author: Wade et al.


Report on Web

Staffing for Telemedicine Guideline

Date Published: 2011 | Author: Ontario Telemedicine Network


Website

Building Your Telehealth Team (Free Registration Required)

Date Published: 2016 | Author: learntelehealth.org


Website

Sample Roles and Responsibilities

Date Published: 2015 | Author: gpTRAC


Technology

Cameras and monitors mounted on mobile carts have been connecting patients in rural exam rooms to distant providers for decades. Many of these integrate electronic stethoscopes and other peripheral devices to transmit a physical exam and other essential vitals. As telehealth programs expand, healthcare organizations have begun to use off-the-shelf webcams/laptops, tablets, and even smart phones. While established vendors compete to create the most efficient end-to-end solution, many new entrepreneurs attempt to navigate the regulatory process. Innovators are developing new software (such as cloud-based videoconferencing, enhanced workflow products, and a wide variety of mobile apps) and hardware (including smaller carts, high-definition cameras, all-in-one peripheral devices, and more). Throughout the industry, a major emphasis to connect the consumer at home or work continues to develop.

Publication

Telehealth Vendor Fact Sheet

Date Published: 2016 | Author: NETRC on behalf of NOSORH


Website

Telehealth Technology Assessment Resource Center (TTAC)

Date Published: Ongoing | Author: Alaska Native Tribal Health Consortium


Publication

HIPAA & Telehealth Stepwise Guide

Date Published: 2017 | Author: Telehealth Resource Centers


News

Designing for telemedicine spaces

Date Published: 2016 | Author: Health Facilities Management