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Telehealth A to Z
  • Administrative
  • Clinical
  • Ethical
  • Financial
  • Readiness
  • Team Development
  • Technology
  • Specialty Toolkits

Administrative

In addition to the National and State regulations that will govern some of your decisions, you may also have to consider internal administrative policies. The following is not a comprehensive list but highlights some of the regulations that you need to consider and links to other related resources.

Website

Telehealth Legal and Regulatory Module

Date Published: 2016 | Author: Center for Telehealth and eHealth Law


Journal Article

Legal impediments to the diffusion of telemedicine

Date Published: 2011 | Author: Rowthorn


Publication

Telehealth Compliance Checklist

Date Published: 2015 | Author: Foley & Lardner LLP


Journal Article

Telepsychiatry and risk management

Date Published: 2011 | Author: Cash


Journal Article

Telepsychiatry: The perils of using Skype

Date Published: 2013 | Author: Maheu


Clinical

The clinical evidence base for a variety of telemedicine applications is expanding on a daily basis. In addition, there has been an explosion in the development of guidelines and best practices to ensure that patients continue to receive the highest level of care as their providers use new tools. As you develop your telemedicine services you will need to develop clinical protocols. Nobody likes to “recreate the wheel,” and it is often helpful to refer to established guidelines and examples. We have included several resources here and also encourage you to use the advanced search feature to review more resources. If you are unable to find what you are looking for or would like personal assistance with your efforts, please contact us.

Journal Article

A framework for the design of user-centred teleconsulting systems

Date Published: 2009 | Author: Esser


Resource

Telenursing Practice Guidelines

Date Published: 2014 | Author: College of Registered Nurses of Nova Scotia


Report on Web

OTN Training Reference Manual: Clinical Consultations

Date Published: 2010 | Author: Breslow


Ethical

In addition to ensuring that the quality of clinical care is not impeded with the use of telemedicine technologies it is also essential to ensure that all ethical standards are maintained. There are ethical standards for all healthcare disciplines that should be used to help guide your decisions. In addition, there are resources and guidelines that have been developed for different telemedicine applications. Securing patient protected health information and ensuring both provider competence and all aspects of patient safety are generally major areas of concern. Below you will find a sample of the types of resources that are available. You can also find additional resources through the advanced search function on this site and our team is also able to assist you as you navigate the process of making your selections.

Report on Web

Core Standards for Telemedicine Operations

Date Published: 2008 | Author: American Telemedicine Association


Publication

Expert Consensus Recommendations for Videoconferencing-Based Telepresenting

Date Published: 2011 | Author: American Telemedicine Association


Website

Telehealth Legal and Regulatory Module

Date Published: 2016 | Author: Center for Telehealth and eHealth Law


Journal Article

Telepsychiatry: The perils of using Skype

Date Published: 2013 | Author: Maheu


Financial

There are a variety of models that have been used to both develop and sustain telemedicine services within and across organizations. For example, revenue for programs can be generated through grant funding as well as capturing revenue from services provided and/or contracts between organizations. The adoption of healthcare reform models is also creating new models and opportunities to financing telemedicine programs. There are a variety of resources available about all of these different options and we have included some information here and have other resources available through our advanced search feature on our website. If you are looking for specific information about reimbursement policies within a specific state you may find the resources on the state specific pages of this site to be helpful as well.

Report on Web

State Telehealth Laws and Medicaid Program Policies

Date Published: August 2016 | Author: Center for Connected Health Policy


Report on Web

Telemedicine Reimbursement Handbook

Date Published: 2014 | Author: California Telehealth Resource Center


Publication

Medicare Telehealth Services Fact Sheet

Date Published: 2016 | Author: Centers for Medicare and Medicaid Services (CMS)


Readiness

There are many things organizations should consider when preparing to implement a general telehealth program (i.e. provider or patient education). As you begin to explore partnering with additional sites or remote locations you will also benefit from assessing their readiness.  There are several different tools to assist organizations through the readiness assessment process. Many of these tools can be found on our website. The following is a list of resources that will help your organization through this important step.  You can find additional resources by conducting an advanced search of our resource library. If you are unable to find what you are looking for or would like personal assistance with your efforts, please contact us.

Report on Web

First steps in creating a successful telehealth program

Date Published: 2004 | Author: Tracy


Report on Web

Assessing Organizational Readiness: Is Your Organization Ready for Telemedicine?

Date Published: 2009 | Author: California Telehealth Resource Center


Journal Article

Preparing for success: readiness models for rural telehealth

Date Published: 2005 | Author: Jennett


Website

Clinical Site Readiness Assessment Tool

Date Published: 2011 | Author: Ontario Telemedicine Network


Team Development

Developing the competencies among all of your telemedicine team members will be important to ensuring the successful adoption of these new services within your setting. When a telemedicine encounter occurs the provider and the patient are not in the same location. In many cases, the provider and patient will rely on a telepresenter who is present with the patient and assists all parties. There are resources available to help train telepresenters as well as to assist you in organizing and developing your team. In addition to the resources below, we encourage you to view our advanced search options or to contact a member of our team.

Website

Telehealth Operations Module

Date Published: 2012 | Author: Great Plains Telehealth Resource and Assistance Center


Website

Staffing a Telemedicine Program: Program Guide

Date Published: 2011 | Author: California Telehealth and eHealth Center


Report on Web

Staffing for Telemedicine Guideline

Date Published: 2011 | Author: Ontario Telemedicine Network


Website

Telehealth Training Module

Date Published: 2012 | Author: California Telehealth Resource Center


Technology

As more and more organizations adopt Telehealth and telemedicine practices, the options for the technology with the “best fit” are expanding. This increase in options can complicate the decision making process and, at the same time, increases the chance that a “perfect fit” can be found. There are many factors to consider when deciding what technology to use, including: clinical needs, your organizational resources and preferences, start-up and ongoing costs and other required resources as well as Federal requirements. In addition to the resources we have included below, you may also find the resources and services provided by that National Technology Assessment Center (TTAC) to be helpful. The TTAC is another federally funded resource center and a terrific source of information. You can also find additional resources through the advanced search function on this site and our team is also able to assist you as you navigate the process of making your selections.

Report on Web

Getting to value: eleven chronic disease technologies to watch

Date Published: 2012 | Author: Bartolini


Report on Web

Getting to value: eleven chronic disease technologies to watch

Date Published: 2012 | Author: Bartolini