Staying Up to Date

Telehealth News Archive


mHealth Intelligence, September 8, 2020

FCC pushes telehealth connectivity with Connected Care Pilot Program

The Connected Care Pilot Program, a $100 million project unveiled in 2018 to improve access to telehealth for low-income Americans and veterans, will soon begin accepting applications, FCC officials have announced.

Healthcare IT News, September 4, 2020

HHS focuses on telehealth and tech innovations in Rural Action Plan

The Department of Health and Human has released a report "Rural Action Plan" which represents a roadmap for addressing rural healthcare challenges. One of its four key strategies is to leverage technology such as telehealth, for which more grant funding is proposed and continuation is proposed for FQHCs and Rural Health Centers to serve as distant site providers for Medicare telehealth services.

mHealth Intelligence, September 4, 2020

Harvard Pilgrim launches telehealth program to support caregivers

The Massachusetts health plan is launching a no-cost telehealth platform that will give caregivers the information, coaching and support they need to care for loved ones at home.

Healthcare Dive, September 3, 2020

Telehealth claims dipped second month in a row in June: Fair Health

According to Fair Health's tracking, telehealth reimbursement claims to private insurance increased 4,132% from June 2019 to June 2020. Virtual care claims fell 21% from May to June as states began to resume in-person treatment for non-emergency medical care, allowing patients to return to their doctor.

Healthcare IT News, September 2, 2020

Heart attacks and strokes halved using pharmacist-led home blood pressure telemonitoring

In a new study published in Hypertension, researchers found that 12 months of pharmacist-managed home blood pressure telemonitoring and pharmacist management lowered hypertension for two years and reduced the frequency of heart attacks and strokes.

Mass. General Hospital News, September 2, 2020

Virtual visits: innovation at Mass General

Virtual visits at Mass General have grown exponentially in the wake of COVID-19, made possible by collaboration across multiple departments and divisions.

mHealth Intelligence, September 1, 2020

FCC, HHS, USDA announce rural telehealth partnership, new task force

The three federal agencies are joining forces to advance the Rural Telehealth Initiative, which aims to expand telehealth services to rural parts of the country where healthcare access is challenging.

mHealth Intelligence, September 1, 2020

CMS proposes significant changes to remote patient monitoring coverage

The Centers for Medicare & Medicaid Services has clarified how providers can use telehealth and mHealth to establish and run remote patient monitoring programs, with changes that some feel could hinder care at home.

mHealth Intelligence, August 31, 2020

CMS eyes expanded coverage for innovative telemedicine devices

The Centers for Medicare & Medicaid Services has issued a proposed rule that aims to allow Medicare coverage for "breakthrough devices," giving providers and patients access to cutting-edge telemedicine and mHealth tools.

Healthcare Dive, August 31, 2020

Long-term virtual care plans evade providers, small executive survey finds

According to a small survey from Klas Research, healthcare executives identified telehealth as their biggest technology challenge during the pandemic. Remote patient monitoring is still a work in progress for most, as only 4 of the 19 executives surveyed said their organizations currently have a working program.

mHealth Intelligence, August 28, 2020

Children's National study ties telehealth to better antibiotic stewardship

According to a new study conducted at Children's National Hospital, pediatric doctors using a telehealth platform with clinical decision support tools have a lower percentage of prescribing antibiotics when they're not needed.

Healthcare IT News, August 28, 2020

Telehealth keeps I/DD patients close with their docs during pandemic

The hospital Arc Madison Cortland in Oneida, NY, is using virtual care to connect intellectual/developmental disability patients with providers who understand the nuances of that dual diagnosis.

Healthcare Dive, August 27, 2020

Amazon launches wellness wearable, to compete with Fitbit and Apple Watch

Amazon recently announced the release of a wristband wearable and health monitoring app, the Halo Band, which comes with an accelerometer, temperature sensor, heart rate monitor, and two microphones. Capabilities not available with Apple Watch or Fitbit include monitoring a user's emotional state user tone of voice and using a three-dimensional rendering of a user's body to track body fat percentage.

Healthcare Dive, August 27, 2020

Google Health, Philips among players pitching digital therapeutics standards

About 25 tech companies have joined an initiative led by the Consumer Technology Association to define performance requirements for digital therapeutics. The effort comes as FDA moved to lower regulatory barriers during the public health emergency.

mHealth Intelligence, August 27, 2020

SPROUT unveils standards for analyzing pediatric telehealth services

An initiative launched by the American Academy of Pediatrics in 2015 is set to unveil a set of standards aimed at measuring the effectiveness of pediatric telehealth programs across the country.

News Center Maine, August 27, 2020

Initiatives in central, eastern Maine aim to help people in recovery access telehealth

At the end of July, the Maine health promotion nonprofit Healthy Acadia received foundation funding to support their initiative to buy cellphones, service plans, and internet accounts for people in substance use recovery who struggle with connectivity.

Healthcare IT News, August 26, 2020

Vast majority of specialists increased use of telehealth tech during COVID-19 pandemic

According to a new survey from GlobalData, nearly 80% of cardiology, gastroenterology, pulmonology and respiratory physicians said their use of virtual care technology has increased during the COVID-19 pandemic.

mHealth Intelligence, August 26, 2020

Can telehealth help medical practices ditch the waiting room?

Faced with the need to improve patient satisfaction and reduce unnecessary delays in care, hospitals and medical practices are using telehealth and mHealth tools to create a virtual waiting room. This story profiles how an Illinois-based health system recently launched a virtual waiting room, complete with AI-powered chatbots that help both patient and provider collect and sort all that data before the patient sets foot in a doctor's office.

mHealth Intelligence, August 25, 2020

CTA, mHealth companies come together to promote digital therapeutics

Roughly two dozen mHealth and telehealth companies are joining forces with the Consumer Technology Association to develop standards for digital therapeutics.

mHealth Intelligence, August 24, 2020

HRSA awards almost $12 million in grants to rural telehealth initiatives

The grants, part of a $35 million package announced last week, target programs that expand telehealth access for emergency services, rural health research and telementoring. Grantees in the northeast include: Rural Health Research Center: University of Maine System (Portland, ME); Rural Residency Planning and Development Program: Baystate Franklin Medical Center (Greenfield, MA), Research Foundation for the State University of New York (Syracuse, NY); Telehealth Network Grant Program: MaineHealth (Portland, ME), Penobscot Community Health Center (Bangor, ME), Catskill Regional Medical Center (Harris, NY), University of Vermont (Burlington, VT).

mHealth Intelligence, August 24, 2020

New project to bring telehealth to affordable housing facilities

The University of California and CITRIS are partnering on a pilot program to equip seniors in two affordable housing communities with telehealth services and digital literacy training.

Healthcare IT News, August 24, 2020

Maine health system embraces telehealth, but looks for policy clarity

Before COVID-19, Central Maine Healthcare had used remote care sparingly, says CMIO Dr. Steven Martel. By July, it had conducted 25,000 virtual visits.

mHealth Intelligence, August 21, 2020

Senators charge FCC with mismanaging telehealth funding programs

A letter signed by 14 Democratic Senators charges the FCC and Chairman Ajit Pai with failing to properly manage the Rural Health Care Program and the COVID-19 Telehealth Program, thus hindering attempts to expand telehealth access in rural America.

Healthcare IT News, August 21, 2020

Many children respond better to therapists on a telehealth screen than face to face

That was just one discovery made by MEBS Counseling in Kentucky when COVID-19 accelerated its plans to add telemedicine. Today it's seeing close to its normal volume of patients with telehealth alone.

mHealth Intelligence, August 21, 2020

A pandemic gives telehealth a new purpose with community paramedicine

With COVID-19 still rampant, health systems and EMS providers are partnering in mobile integrated health programs that stress telehealth and mHealth in the home. This article profiles how a provider of mobile healthcare services has launched in New York and other cities a "COVID-19 fast lane" service to screen patients suspected of having the virus at home.

Healthcare Dive, August 20, 2020

AHA urges HHS to make telehealth rollbacks permanent

The American Hospital Association recently urged HHS to ensure the telehealth flexibilities it has allowed during the COVID-19 pandemic will continue on a permanent basis. It also encouraged CMS to expand the list of Medicare telehealth services to include those added during the pandemic, including audio-only telehealth services.

Healthcare IT News, August 19, 2020

AccessHealth uses telemedicine to boost mental health visits by 10% during COVID-19

COVID-19 spurred Houston-based AccessHealth to quickly scale up its telemedicine offerings for primary care and substance abuse treatment. This profile covers the challenges they overcame to adapt to this new normal and provides data on favorable outcomes for patients with diabetes and depression.

mHealth Intelligence, August 19, 2020

PCORI grants target telehealth programs for COVID-19 treatment

The Patient-Centered Outcomes Research Institute is disbursing more then $22 million in grants to several projects that will analyze how telehealth has been and could be used to improve COVID-19 care and services.

mHealth Intelligence, August 17, 2020

Avera bolsters certificate program with the American Board of Telehealth

Avera eCARE has launched the American Board of Telehealth, a national entity designed to develop best practices and standards for telehealth education through the health system's new certificate program. Avera Health has launched a national board designed to develop standards for and promote connected health education.

mHealth Intelligence, August 17, 2020

Telehealth kiosks give homeless veterans a link to healthcare, other services

The program Soldier On in Pittsfield, MA, has partnered with Let's Talk Interactive's kiosk system to expand a telehealth platform that connects homeless veterans and those in transitional housing with mental health counselors and other sorely needed services.

mHealth Intelligence, August 14, 2020

CMS may eliminate most emergency codes for COVID-19 telehealth services

CMS is planning to eliminate 74 of the 83 codes created to cover telehealth services during the coronavirus pandemic, though it's adding 13 new codes and could be swayed by public comments to add more coverage.

Health Affair Blog, August 14, 2020

Moving on from telehealth-by-desperation: What will make telehealth stick

In this commentary telehealth researcher Lori Uscher-Pines discusses challenges to quality of care faced by providers using telehealth during the pandemic. Despite the initial desperation that fueled their adoption of telehealth, providers interviewed often find telehealth ideal for improving access and supporting high-quality care in certain cases and wish for permanent policy changes to make it feasible to continue use after the pandemic.

mHealth Intelligence, August 14, 2020

Healthcare looks to telehealth to address physician burnout, stress

In an industry plagued by burnout, hospitals and health systems are using telehealth to give providers virtual access to mental health counselors and to make their jobs less stressful. Among the burnout mitigation programs highlighted, Dr. Keith McAvoy at the Northeast-Mid-Atlantic Virtual Telehealth Conference in July presented on how the Dartmouth-Hitchcock Medical Center's teleneurology program helps reduce symptoms of burnout among providers at spoke hospitals.

The Commonwealth Fund, August 13, 2020

The impact of the COVID-19 pandemic on outpatient visits: changing patterns of care in the newest COVID-19 hot spots

This report on relative rates of telehealth, telephone, and in-person health care utilization during the pandemic in the U.S. updates through July the Harvard researchers' earlier analyses. In July, all physician visits were down 9% from pre-pandemic levels, a rebound from the 58% reduction determined for March; telehealth visits comprised nearly 8% of all visits, down from a peak of 14% in April.

Healthcare IT News, August 13, 2020

Telehealth after dark: Health systems can relieve clinician workload through nighttime virtual care

Providence St. Joseph Health team members explained during a recent HIMSS20 Digital presentation how their telehospitalist program helps fill the gap for critical access hospitals in three western states.

Health Care Law Today, August 12, 2020

COVID-19: Here's what CMS will do with the temporary telehealth codes when the PHE ends

Health law experts at Foley & Lardner LLC outline telehealth rule changes in the Centers for Medicare & Medicaid Services' recently issued Proposed 2021 Physician Fee Schedule. This year's list is unusually robust because CMS took into consideration all the telehealth services Medicare currently covers on a temporary basis due to the COVID-19 Public Health Emergency (PHE).

mHealth Intelligence, August 12, 2020

Can CMS' new CHART model add telehealth to the rural health agenda?

The Centers for Medicare & Medicaid Services is unveiling a new funding model aimed at giving rural healthcare providers financial and regulatory incentives to improve quality-based care delivery - including adopting telehealth. The program creates two separate tracks: the Community Transformation Track and the Accountable Care Organizations (ACO) Transformation Track.

Healthcare IT News, August 12, 2020

Telehealth boosts mental health patient engagement, care plan compliance

Within just days of the COVID-19 state of emergency declaration, New York Psychotherapy and Counseling Center transformed 95% of its care to telemedicine. This profile discusses their successes and plans to expand the program with an FCC Telehealth Grant.

Health TechZone, August 10, 2020

New telehealth possibilities: home ultrasound device for soon-to-be moms

A new device from an Israeli startup,.PulseNmore, has developed a remote handheld ultrasound device that allows women to perform ultrasound scans at home. The small device docks to smartphones and uses advanced navigation and AI to help women perform the scans and send them to their OB-GYN providers.

Health TechZone, August 10, 2020

New telehealth possibilities: home ultrasound device for soon-to-be moms

A new device from an Israeli startup,.PulseNmore, has developed a remote handheld ultrasound device that allows women to perform ultrasound scans at home. The small device docks to smartphones and uses advanced navigation and AI to help women perform the scans and send them to their OB-GYN providers.

Health IT Security, August 10, 2020

Breaking down telehealth inclusivity barriers for older adults

As more patients now routinely connect with their doctors virtually, it's important for healthcare providers to ensure their telemedicine platforms can effectively be used by patients of all ages and levels of digital literacy. A set of tips are provided to improve the user experience.

mHealth Intelligence, August 6, 2020

How CMS changes, trump's executive order affect telehealth coverage

Alongside President Trump's call for more rural telehealth coverage, CMS' proposed 2021 Physician Fee Schedule could keep the momentum going for connected health. But is it enough?

MedCity News, August 5, 2020

Livongo, Teladoc strike $18.5B merger, creating a digital health behemoth

Teladoc will acquire digital health company Livongo for $18.5 billion. The deal would combine one of the largest telehealth companies with a platform for managing an array of chronic conditions, including diabetes and heart disease.

mHealth Intelligence, August 5, 2020

Senators eye telehealth licensure freedom during COVID-19 emergency

A bill introduced this week would allow healthcare providers in good standing to use telehealth to treat patients in any state during the coronavirus pandemic.

Healthcare Finance News, August 4, 2020

CMS proposes telehealth changes under Trump executive order

President Trump on Aug. 3 outlined 135 telehealth services to become permanent that CMS added on a temporary basis during the emergency. These include initial inpatient and nursing facility visits, physical therapy, home visits, mental health counseling, substance abuse treatment and discharge day management services that can be paid when delivered by telehealth. CMS is proposing to permanently allow some of these services to be done by telehealth.

mHealth Intelligence, August 4, 2020

CMS proposes expanding telehealth reimbursement after COVID-19

A recent Executive Order prompts CMS to make many of the telehealth flexibilities expanded during the coronavirus pandemic permanent.

Healthcare Dive, August 3, 2020

Quarter of Medicare members can't access telehealth visits, JAMA studies show

A pair of studies recently published in JAMA Internal Medicine outline the many difficulties facing older adults, especially low-income seniors, in accessing telemedicine despite historic availability amid the COVID-19 pandemic.

mHealth Intelligence, August 3, 2020

Telehealth gives a pediatric physical therapist a new outlook on care

This story profiles the successes of a physical therapist from Texas in launching a telehealth service to improve her work-life balance and care for her young patients. She finds that the platform can improve her work with their parents as well.

mHealth Intelligence, July 31, 2020

The COVID-19 telehealth expansion bills are starting to pile up

Congress is very interested in expanding Medicare's telehealth coverage beyond the COVID-19 emergency, as the growing number of bills would attest.

mHealth Intelligence, July 31, 2020

Avera to use telehealth to connect police, mental health professionals

South Dakota-based Avera eCARE is using a $1 million donation to launch a telehealth program that connects police and court officers with mental health experts to help assess and treat people in crisis.

mHealth Intelligence, July 30, 2020

Connecticut lawmakers vote to extend telehealth coverage - for a while

Lawmakers have passed a bill extending the state's emergency measures to expand telehealth coverage through next March, adding they want to study the issue further before addressing permanent coverage.

mHealth Intelligence, July 29, 2020

Patients to avoid in-person care access moving into the fall

According to a new survey by OnePoll, most patients appreciated telehealth as a means to alleviate concerns about in-person care during the pandemic. 43 percent of patients say they likely won't access in-person care until the fall at the earliest.

mHealth Intelligence, July 29, 2020

New HHS report makes the case for continued telehealth coverage

A new report issued by the Health and Human Services Department tracks the effects of expanded Medicare telehealth coverage during the COVID-19 crisis and calls for more discussion on 'the future of patient-centered care.'

Healthcare Dive, July 29, 2020

Telehealth made up almost half of all Medicare beneficiaries' primary care use in April

Fee-for-service Medicare beneficiaries adopted telehealth for primary care at unprecedented rates as COVID-19 spread in the U.S., according to a new HHS report. Providers in rural counties, compared to urban ones, saw a smaller increase in virtual care visits as a proportion of all primary care visits in March and April, and a larger decrease in May.

mHealth Intelligence, July 29, 2020

Student-based non-profit secures mhealth donations for seniors

Founded by three Yale students and a high school sibling, Telehealth Access to Seniors has given more than 1,100 donated mHealth devices to healthcare providers to distribute to patients who lack access to telehealth services.

Healthcare IT News, July 28, 2020

Tech optimization: Getting the most out of telehealth

This special report brings together four telemedicine experts from Amwell, Caregility, Eko and emocha Health to offer best practices for optimal technology performance.

Healthcare IT News, July 28, 2020

AMA & other med groups express 'dismay' at prospect of waivers made permanent

In a letter to CMS Administrator Seema Verma, scores of medical associations called on the agency to sunset waivers related to scope of practice and licensure once the pandemic has subsided.

mHealth Intelligence, July 28, 2020

Massachusetts payer expands telehealth coverage for mental health services

Blue Cross Blue Shield of Massachusetts has added telemental health services to its telehealth platform and expanded access to an online wellness program and will be maintaining reimbursement parity for telehealth visits.

EHR Intelligence, July 27, 2020

Epic Systems, Cerner exceeds EHR client expectations during COVID-19

KLAS surveyed over 170 healthcare professionals to gauge their respective EHR vendor satisfaction levels throughout COVID-19. Epic Systems and Cerner have both stepped up and exceeded expectations, with telehealth integration a feature health systems appreciate.

mHealth Intelligence, July 27, 2020

New initiative aims to apply consumer mHealth to pandemic planning

The Consumer Technology Association's new Public Health Tech Initiative will study how consumer-facing mHealth and telehealth platforms can be used to shape the detection of and response to future public health emergencies, like a pandemic.

Healthcare Dive, July 27, 2020

'Weeks where decades happen': Telehealth 6 months into COVID-19

The nascent industry exploded out of necessity earlier this year, but its future staying power will depend on what insurers are willing to cover and what regulations stay rolled back. It's difficult to predict what the regulatory landscape will look like coming out of the pandemic, but experts say it's hard to see the U.S. going back to the previous potpourri of federal and state rules and regulations.

mHealth Intelligence, July 27, 2020

Congress aims to keep telehealth momentum going beyond the COVID-19 crisis

A bill to add money to the FCC's COVID-19 Telehealth Fund - one of at least three new bills introduced - and a meeting of the Taskforce for Telehealth Policy made last week a busy week for connected health on Capitol Hill.

mHealth Intelligence, July 24, 2020

FORE Grants Target Telehealth, mHealth Use in Addiction Treatment

The Foundation for Opioid Response Efforts is funding four care providers and two research organizations to expand telehealth and mHealth programs and study how they've improved care during the COVID-19 crisis. Among them, New Jersey's Rutgers University will focus its research on the impacts of emergency Medicaid waivers on healthcare affect via telehealth.

mHealth Intelligence, July 24, 2020

Expanding the mHealth platform to address more than just healthcare

Pushed by the COVID-19 crisis, health plans like New York's Healthfirst are beefing up their telehealth and mHealth platforms to address a wide variety of member needs - including food.

Healthcare Dive, July 23, 2020

Providers scramble for telehealth, pick Microsoft, Zoom and in pandemic's early days

Providers have overwhelmingly turned to virtual care and telehealth platforms during the COVID-19 pandemic to see patients, but most reported frantic efforts to adopt the technology with little time to consider a long-term strategy, according to a recent Klas Research study.

mHealth Intelligence, July 23, 2020

NH permanently extends telehealth coverage, including payment parity

New Hampshire Governor Chris Sununu has signed a new law that, among other things, establishes telehealth reimbursement parity, permits phone-based care and expands telehealth use in substance abuse treatment.

mHealth Intelligence, July 22, 2020

Lawmakers look to continue FCC's COVID-19 telehealth program

A letter signed by more than 40 members of Congress calls on FCC Chairman Ajit Pai to provide details on the recently closed COVID-19 Telehealth Program - and asks how much he would need to continue the program.

mHealth Intelligence, July 22, 2020

NY-NJ hospitals to use smart clothes in COVID-19 telehealth program

Hackensack Meridian Health and Maimonides Medical Center are launching a telehealth program that will use sensor-embedded undergarments to remotely monitor patients infected with the coronavirus.

mHealth Intelligence, July 21, 2020

CMS proposes to boost telehealth use in home dialysis programs

CMS is proposing changes to the Medicare End-Stage Renal Disease (ESRD) Prospective Payment System (PPS) that would encourage the use of telehealth and mHealth platforms and tools to expand dialysis treatment to the home.

mHealth Intelligence, July 21, 2020

Telehealth is 'the best tool' in the healthcare toolbox for FQHCs

For Island Health Services, an FQHC serving an island community off the Maine coast, telehealth gives providers an important platform for addressing not only gaps in care, but other factors that contribute to negative health outcomes.

Healthcare IT News, July 20, 2020

Consortium uses FCC COVID-19 funds to bring telehealth to the underserved

The Boston-based MA FQHC Telehealth Consortium was created for Federally Qualified Health Centers to come together to master telehealth so that their patients could access quality care despite the pandemic. The consortium is using its recent grant award under the FCC Telehealth Program to use telehealth to ensure patient access and generate revenue to sustain health center operations during the pandemic.

MedCity News, July 20, 2020

How Mass General Brigham planned its digital response to Covid-19

Mass General Brigham Chief Innovation Officer Chris Coburn shares how the health system prepared itself for Covid-19 by scaling up its digital operations.

Healthcare IT News, July 17, 2020

Leadership: Leveraging digital solutions to manage the COVID-19 crisis

The COVID-19 pandemic is forcing healthcare organizations to rethink communications with their patients and members, but forward-thinking leaders are already leveraging technology to address the increased workload to their workforce-management challenges.

mHealth Intelligence, July 16, 2020

CMS: 9 million used telehealth during early days of COVID-19

In a commentary in Health Affairs, CMS Administrator Seema Verma laid out the numbers for telehealth use by Medicare beneficiaries from March through June, and said the agency is still working on a plan for long-term coverage.

mHealth Intelligence, July 16, 2020

For senior facilities, an mHealth platform is a good first step to telehealth

Indiana-based CarDon & Associates launched an mHealth messaging platform in January, and is seeing improved care management and coordination as a result.

Healthcare IT News, July 14, 2020

Using Zoom with Epic to bring telehealth to kids during COVID-19

Kennedy Krieger Institute, a children's provider organization in Maryland, is using its new FCC award funds to augment existing telemedicine initiatives to reduce health disparities in services to autistic children.

mHealth Intelligence, July 14, 2020

Federal judge clears way for telemedicine abortions during pandemic

A U.S. District Judge in Maryland has granted a preliminary injunction allowing care providers to prescribe drugs used in medication abortions via virtual care, eliminating the in-person requirement, during the COVID-19 emergency.

mHealth Intelligence, July 13, 2020

CMS outlines telehealth reimbursement for 2020-21 eCQM programs

The Centers for Medicare & Medicaid Services has released additional details on telehealth reimbursement through quality reporting programs for ongoing alternative payment models. The documentation includes 42 Clinical Quality Measures for the 2020 performance period and 39 for 2021.

mHealth Intelligence, July 10, 2020

The promise and potential for telehealth in home health

Despite reimbursement barriers, home health care providers have long used telehealth and mHealth tools to improve care. This overview asks if health system responses to the COVID-19 epidemic will spawn an expanded use of home telehealth and monitoring of patients at high risk for hospitalization.

mHealth Intelligence, July 9, 2020

VA, DoD launch national telehealth projects for critical care

The US Defense Department's Telemedicine & Advanced Technology Research Center and Medical Technology Enterprise Consortium recently launched Phase 1 of the National Emergency Telecritical Care Network Project, aimed at creating a network of virtual critical care wards to address the coronavirus pandemic. Partners include the Veterans Health Administration, Avera Health, the Oregon Health and Science University, the Medical University of South Carolina, the University of Pittsburgh Medical Center.

Patient Engagement, July 9, 2020

60% of patients interested in using digital communication tools

Patients often took up digital communication tools for the first time during the pandemic, with 63% saying they saw good or excellent care quality in a recent survey by Accenture.

John Snow, Inc., July 7, 2020

Telemedicine: the future of family planning care

The JSI consulting organization notes how a large majority of Title X-funded family planning providers have adopted telehealth for provision of services during the pandemic. Through work with the Family Planning National Training Center, they have helped create a toolkit with clinical guidelines and resources to help with telehealth program development.

mHealth Intelligence, July 7, 2020

Senators ask HHS, CMS for telehealth expansion timeline, details

Signed by more than 35 Senators, the letter to HHS and CMS officials asks for 'a written plan and timeline for permanent administrative changes to Medicare rules governing the provision of telehealth.'

mHealth Intelligence, July 7, 2020

A small medical group uses telehealth to redesign care management

The Reliance Medical Group in New Jersey has launched a Virtual Office that uses remote patient monitoring to care for patients with chronic conditions. Its creator says the telehealth platform may soon eclipse office-based care.

mHealth Intelligence, July 6, 2020

Senators seek telehealth expansion for substance abuse treatment

A bill before the Senate would extend telehealth coverage for substance abuse disorder treatment, including MAT therapy and Medicare reimbursement for audio-only phone calls, beyond the COVID-19 emergency.

Healthcare Dive, July 6, 2020

Telehealth claim lines increased more than 8,335% in April: Fair Health

The volume of telehealth claim lines increased more than 8,335% in April 2020 compared to April 2019 as the pandemic continues to drive utilization, according to the most recent analysis of insurance trends by nonprofit FAIR Health.

Healthcare IT News, July 6, 2020

Technology can make end of life care more compassionate

At the American Telemedicine Association virtual conference earlier this month, experts urged attendees to use technology to help facilitate end-of-life discussions and care. An interview with the medical director of the Center for End of Life Care at the Cleveland Clinic reveals how their team launched an mHealth app powered by Epic that connects a patient's electronic medical record with the patient portal.

Healthcare IT News, July 6, 2020

Holyoke Health Center melds Zoom and telehealth tech to replace in-person visits

Holyoke Health Center in Holyoke, Massachusetts, has used NextGen as its electronic health records system for several years, and had to quickly pivot to telemedicine appointments when it became apparent that the COVID-19 pandemic would not allow for in-person appointments.

mHealth Intelligence, July 3, 2020

FCC announces 13th set of COVID-19 telehealh program awards

With the $200 million COVID-19 Telehealth Fund set to run out soon, the Federal Communications Commission has OK'd funding for 70 more projects, bringing the total to 514. This next-to-last batch of awards includes the following in northeast states:10 in New York, 4 in Massachusetts, 2 in New Jersey, and 2 in Connecticut.

mHealth Intelligence, July 2, 2020

mHealth sensors help hospitals monitor vitals in in-patient units

Michigan-based Covenant HealthCare is using a telehealth platform to monitor patients in the hospital. The smart bed technology alerts staff to patients in distress, enabling them to take action more quickly.

mHealth Intelligence, July 2, 2020

After past failures, 2 states push ahead with new telehealth rules

Massachusetts' medical board has issued its first-ever telehealth policy, while Pennsylvania lawmakers are poised to review a telehealth bill that replaces the one vetoed by their governor 2 months ago.

Medical Xpress, July 1, 2020

Addiction care barriers fell due to COVID-19; experts see challenges in keeping them down

In a recent paper in JAMA Psychiatry, experts from the University of Michigan Addiction Center and VA Ann Arbor Healthcare System document how policy changes have made it possible for more addiction care to take place through telemedicine during the pandemic.

mHealth Intelligence, July 1, 2020

Telecritical care expands telehealth from the ICU to where it's needed

During a panel session at the American Telemedicine Association's recent virtual conference, experts from two large health systems explained how telehealth improves care for complex patients no matter where they are.

Healthcare Dive, July 1, 2020

With new funding, FCC rural healthcare program set to provide most money in its history

The Federal Communications Commission has added $198 million to its rural healthcare program, which helps providers deploy broadband healthcare networks, while unused funds from prior years are being carried forward to 2020, bringing the total available for provider requests will be more than $800 million.

mHealth Intelligence, July 1, 2020

Rheumatology group issues position paper supporting telehealth use

The American College of Rheumatology has released a position paper outlining the values and drawbacks of telehealth, and supports the continued use of connected health services beyond the COVID-19 crisis.

American Medical Association, June 30, 2020

How to maintain momentum on telehealth after COVID-19 crisis ends

The use of telehealth has exploded as many regulatory barriers to its use have been temporarily lowered during the COVID-19 pandemic. The AMA is advocating for making many of these emergency policy changes permanent.

mHealth Intelligence, June 30, 2020

Survey: COVID-19 crisis compels dentists to consider telehealth

A new survey finds that dentists expect long-term changes to their profession because of the COVID-19 pandemic, and many are planning to use telehealth to stay in business.

mHealth Intelligence, June 29, 2020

House to debate extending CARES Act telehealth coverage indefinitely

The latest in a flurry of bills appearing on Capitol Hill calls for Congress to 'continue the telehealth policies implemented by the Trump Administration and through the CARES Act.'

mHealth Intelligence, June 26, 2020

CMS moves to make COVID-19 home health telehealth expansion permanent

The Centers for Medicare & Medicaid Services is proposing to make telehealth coverage enacted during the COVID-19 crisis permanent for home health care providers - though providers still won't be reimbursed.

mHealth Intelligence, June 25, 2020

Chicago health system uses mHealth to monitor staff, patients for COVID-19

The University of Illinois Hospital and Health Sciences Systems has launched a telehealth program using an mHealth wearable to remotely monitor staff and patients at high risk of being infected by the coronavirus.

mHealth Intelligence, June 25, 2020

Telehealth sustainability requires a willingness to adapt to new ideas

When its three-year telehealth pilot ended and the grant money ran out, Long Island Select Healthcare took stock of its options and decided to change its approach to connected health. The leaders for this New York program presented on their telehealth strategies for chronic care management and remote patient monitoring at the ongoing joint virtual conference put on by the Northeast Telehealth Resource Center and the Mid-Atlantic Telehealth Resource Center.

mHealth Intelligence, June 24, 2020

COVID-19 concerns add value to school-based telehealth programs

School may not be in session, but telehealth programs across the nation are busy addressing the needs of students stuck at home during the pandemic - including a growing number in need of mental health counseling.

mHealth Intelligence, June 22, 2020

Lawmakers want a full study of telehealth during the COVID-19 crisis

A bill before Congress calls on the Health and Human Services Department and the Government Accountability Office to produce separate studies on how telehealth has been used to address the coronavirus pandemic.

mHealth Intelligence, June 22, 2020

Sony survey shows support for doctors prescribing mhealth devices

The survey finds that patients living with a chronic condition would do better if they had an mHealth device to manage their health at home - but they want those devices to come from their doctor.

Commonwealth, June 20, 2020

Telehealth is working, let's keep it that way

The Patients First Act, recently filed in the Massachusetts Senate, requires insurance carriers, including MassHealth, to cover telehealth services in any instance where the equivalent in-person service is covered. The bill also embraces an expansive definition of telehealth services, including care through audio-only telephone calls to assist those patients who may not have access to a smart phone, tablet, or computer.

Managed Healthcare Executive News, June 19, 2020

At-home pulse oximeters: The 'it' gadget of the COVID-19 outbreak

Many physicians see pulse oximeters as an important way for people to identify declining lung function early and address the cause, including COVID-19, when it's easier to treat. Pulse oximeter purchases from drugstores or online (often about $40) have spiked more than 500% since the pandemic began, and represent a useful adjunct for telehealth visits with primary care providers.

MedCity News, June 18, 2020

8 tips from a nurse to make telehealth take off at your organization

Following these recommendations can turn telehealth into the default care delivery choice of patients and doctors alike.

VermontBiz, June 18, 2020

$2 million grant allows for expanded care for mental health and substance use

Vermont has received a $2 million federal emergency grant to make sure people with mental health and substance use disorders can access care during the COVID-19 pandemic. Telehealth is significant part of the proposed strategies.

mHealth Intelligence, June 18, 2020

New York OKs telehealth coverage for audio-only phone services

New York is the latest to approve expanded telehealth coverage for audio-only phone calls between a provider and patient, noting they give doctors more opportunities to extend care to underserved populations.

mHealth Intelligence, June 17, 2020

VA sees a surge in veterans using telehealth to access healthcare

Due to the COVID-19 emergency, veterans are logging onto the VA Video Connect app more than 120,000 times a week to access care, a 1,000 percent increase in traffic compared to a typical three-month span.

FOX10, June 17, 2020

FCC approves 11th set of COVID-19 telehealth program applications

The Federal Communications Commission's Wireline Competition Bureau today approved an additional 62 funding applications for the COVID-19 Telehealth Program. Grantees in the northeast include: Brookline Community Mental Health Center (MA), Care Plus (NJ), Community Health Access Network (NH), Dimock Community Health Center (MA), Family and Children's Services (NJ), Flushing Clinic (NY), AdChoices Henry J. Austin Health Center (NJ), Hospital for Special Surgery (NY), Maimonides Medical Center (NY), Morristown Medical Center (NJ), Northern NY Rural Behavioral Health Institute (NY), SERV Behavioral Health System (NJ), Silvercrest Center for Nursing and Rehabilitation (NY), Sojourns Community Clinic (VT).

JD Supra, June 17, 2020

Regulatory actions impacting health insurers and managed care companies in response to COVID-19

To help organizations stay on top of these regulatory changes affecting practice rules and reimbursement during the pandemic, this organization summarizes major regulatory actions in each state and assembled useful resources, guidance and notifications released by state regulators.

The Keene Sentinel, June 17, 2020

Therapy moves to video chat

As COVID-19 has added stress and anxiety to people's lives in recent months, access to mental-health services and supports has changed to telehealth, often resulting in improved access. For West Central Behavioral Health the ability to connect with a therapist online also has reduced the no-show rate.

Healthcare IT News, June 17, 2020

Telehealth resource centers nationwide aid providers at no cost

The 14 federally funded regional TRCs have seen an enormous uptick in requests for assistance since the start of the COVID-19 pandemic. The story includes quotes from Danielle Louder of NETRC as a follow-up to a webinar presentation with the MidAtlantic Telehealth Resource Center sponsored by HIMSS.

WAGM-TV (Presque Isle, ME), June 17, 2020

AMHC Successfully Uses Telemedicine during COVID-19

Community health clinics across the United States report a 43% drop in the number of client visits during the quarantine. However, Aroostook Mental Health Services in remote rural Caribou, ME, has ramped up the use of technology during the COVID-19 pandemic and increased the number of client visits by 20%.

mHealth Intelligence, June 16, 2020

mHealth platforms for chronic care get the green light from the FDA

Digital therapeutic tools are in the spotlight this week, thanks to the FDA's approval of an mHealth platform for treatment of children with ADHD and Breakthrough Device Designation for a stroke treatment combining sensors and music therapy.

Manchester Ink Link (NH), June 16, 2020

Delivering sexual, reproductive healthcare in NH during pandemic

The coronavirus pandemic has changed how sexual and reproductive healthcare is delivered in New Hampshire. Some services, including abortions, are now delivered partially via telehealth, while other services, including sexually-transmitted disease (STD) testing and PrEP, a regiment to prevent HIV transmissions, have seen a significant decrease in demand.

mHealth Intelligence, June 15, 2020

Experts weigh in on post-COVID-19 telehealth rules and policies

Congress and CMS are being inundated with requests to make permanent telehealth guidelines enacted to expand coverage during the coronavirus pandemic. Here's a rundown of what they're requesting.

Healthcare IT News, June 15, 2020

What sort of staying power does telehealth really have?

The coronavirus pandemic has acted as an "unexpected experiment" for telehealth, but despite its huge promise and the hopes of many that it will become the new normal, experts say it's difficult to predict what's next.

mHealth Intelligence, June 12, 2020

Telehealth will continue to grow after coronavirus pandemic

The coronavirus pandemic sparked the growth of telehealth across the healthcare industry. This growth will continue after the pandemic, industry experts said at the online Value-Based Care Summit Telehealth20.

Healthcare IT News, June 12, 2020

New bill would codify Medicare reimbursement for telehealth services

The bipartisan HEALTH Act would make permanent Medicare payments for telehealth services at federally qualified health centers and rural health clinics.

Healthcare IT News, June 11, 2020

Telehealth shows promise for fostering better doc-patient relationships

In a study from Mayo Clinic Proceedings, NYU Langone and Doctor on Demand show how patients are finding value in virtual care, with many citing a rewarding rapport with their provider.

MobiHealth News, June 11, 2020

The case for integrating telemedicine education into medical curriculums

The telehealth training programs at the Medical University of South Carolina are profiles. Across a number of different specialties, students and practitioners can put practical telehealth skills to use and gain an emphasis on collaboration for the rest of their careers.

Telebehavioral Health Institute Blog, June 11, 2020

Zoom fatigue: what you can do about it

Videoconferencing fatigue occurs among many people who are engaged for long periods in delivering telehealth. This article considers the range of factors that can contribute to "Zoom fatigue" and offers suggestions for how it can be mitigated.

Concord Monitor, June 11, 2020

As mental health needs rise, providers see solutions

Since the coronavirus and its accompanying economic shutdown took hold in the United States, there's been a staggering rise in Americans dealing with mental health conditions. Kenneth Norton, the director of the National Alliance on Mental Illness's New Hampshire chapter (NAMI NH), says that his organization has seen more people accessing therapy, support groups, classes and trainings digitally.

Healthcare IT News, June 10, 2020

The potential security crisis presented by rapid telehealth rollouts

A security expert details the extra risks from hackers due to the lax precautions taken with digital health and telehealth adoption during the pandemic and advises health systems and consumers that it is not too late to work on implementing best practices.

Kaiser Family Foundation, June 8, 2020

Medication abortion and telemedicine: innovations and barriers during the COVID-19 emergency

State actions in response to the COVID-19 crisis have highlighted their divergent approaches to abortion access, depending on whether or not the service was classified as an essential or non-essential service. In a handful of states, some clinics have begun to offer medication abortions using telemedicine. As a means to maintain care access while preserving social distancing and reducing risks of exposure.

Home Health Care News, June 8, 2020

'They Shot from the Hip': Home Health Providers Sound Off on CMS

For the most part, home health agencies are generally pleased with how CMS has managed the public health crisis. But some still see major holes in the agency's response, including an expectation that telehealth would be applied to reduce COVID transmission while not making such visits billable.

Patient Engagement HIT, June 8, 2020

Virtual rounding led to humanized patient experience measures

At the University of Chicago medical system, implementation of a virtual patient rounding system for hospitalized patients had the result of enhancing the sense of human connectivity between patients and providers.

mHealth Intelligence, June 8, 2020

VA expands telehealth services for veterans living with cancer

The Department of Veterans Affairs is using a $4.5 million grant from the Bristol Myers Squibb Foundation to expand its teleoncology platform, giving veterans virtual access to genetic testing and precision cancer care.

MedCity News, June 7, 2020

How to create a patient-focused telehealth experience

Many providers feel overextended and underprepared when it comes to implementing viable telehealth solutions-but these solutions may be exactly what allows them to continue serving patients and keep their business afloat. The author details recommendations in these areas to increase likelihood of success: 1) anticipate technical issues, 2) prepare patients for virtual visits, 3) clearly communicate the services you offer, and 4) find what works for your patients.

Healthcare IT News, June 5, 2020

As telehealth becomes the new normal, NCQA updates quality measures

More than three-dozen HEDIS measures have been adjusted to reflect new telemedicine services in response to COVID-19 and better align with the realities of virtual care delivery.

mHealth Intelligence, June 5, 2020

FTC weighs in on expanding CMS telehealth coverage beyond COVID-19

The Federal Trade Commission has offered its views on several proposals to expand Medicare and Medicaid coverage for telehealth services after the COVID-19 emergency is over.

The Barre-Montpelier Times Arguss, June 5, 2020

Local woman provides telehealth tools

A college student at home in rural Barre, VT, during the pandemic is succeeding in her mission to provide smartphones and other WiFi capable devices to seniors who can't afford them but need them now to meet with their doctors. She has collected 30 devices and is hoping to secure at least 70 more.

mHealth Intelligence, June 4, 2020

FCC awards COVID-19 telehealth program funding to another 53 providers

The ninth group of healthcare providers brings the total to almost 240 locations in 41 states and Washington DC, accounting for almost $85 million of the $200 billion fund set aside for telehealth development and expansion. Awards in northeast include: CT-2; NJ-1; NY-7; VT-1.

mHealth Intelligence, June 4, 2020

HHS, CMS offer more support for COVID-19 telehealth adoption, expansion

The U.S. Department of Health and Human Services is investing another $250 million in CARES Act funding to help health systems and hospitals develop telehealth programs, while CMS has announced plans to adjust payment and service delivery models.

U.S. News & World Report/Associated Press, June 4, 2020

Telehealth expansion could become permanent after pandemic

The temporary expansion of telehealth services during the coronavirus pandemic would become permanent under a bill being considered by New Hampshire lawmakers.

mHealth Intelligence, June 3, 2020

Community health centers need a telehealth strategy, resources to survive

A new Health Affairs article notes how community health centers have struggled to use telehealth before and during COVID-19, and offers advice to help CHCs embrace connected health in the future.

mHealth Intelligence, June 3, 2020

Congress Eyes HHS Analysis of Telehealth During COVID-19 Crisis

A bill introduced this week on Capitol Hill would require the Health and Human Services Department to study how telehealth has been used during the COVID-19 pandemic, with a report due back one year after the emergency ends.

Contemporary Pediatrics, June 2, 2020

Telehealth lessons learned during the COVID-19 pandemic

An interview with a pediatrics faculty member at the Geisel School of Medicine at Dartmouth in New Hampshire delves into lessons he has learned about utilizing telehealth during the COVID-19 pandemic and how it's shaped his practice.

Health Affairs Blog, June 2, 2020

How The rapid shift to telehealth leaves many community health centers behind during the COVID-19 pandemic

Without adequate telehealth capacity and support, many CHCs will be left without means of adapting telehealth for the continuous preventive and chronic disease care that can keep communities healthy and out of the hospital. Proper personnel with appropriate training are key to a high-functioning telehealth system along with support from information technology specialists; additionally, CHCs need ancillary systems in place to allow for the effective use of phone and video visits.

Patient Engagement HIT, June 1, 2020

Key strategies for remote chronic disease management

As patients continue to avoid in-person care, providers need to pivot to remote chronic disease management to drive positive health outcomes. The effectiveness of programs of the Veterans Health Administration are profiled.

mHealth Intelligence, May 29, 2020

Johns Hopkins, UMMC Receive FCC COVID-19 Telehealth Program Funding

The two health systems are among 53 providers included in the latest round of awards from the Federal Communications Commission's telehealth grant program, which has so far earmarked $68.22 million for 185 providers in 38 states and Washington DC. Awards in northeast include: CT-1; MA-2; ME-2; NJ-3; NY-12.

mHealth Intelligence, May 29, 2020

Researchers question value of telehealth in substance abuse treatment

Some prominent telehealth researchers at the RAND Corporation have suggested that telehealth hasn't yet proven its value in substance abuse treatment, and that the disadvantages outweigh the benefits for certain populations.

mHealth Intelligence, May 28, 2020

New COVID-19 stroke guidelines stress support for telehealth, mHealth

New guidelines for stroke triage published in the AHA's Stroke journal call on first responders to use telehealth and mHealth to screen and diagnose patients and ensure speedy transport to the right care facility.

mHealth Intelligence, May 28, 2020

Rhode Island lawmakers look to make telehealth coverage permanent

A bill making its way through the State Senate would require payers in the state to permanently cover telehealth services - including audio-only phone calls and care delivered to the patient's home.

Healthcare Dive, May 27, 2020

Medicare members using telehealth grew 120 times in early weeks of COVID-19 as regulations eased

The number of Medicare beneficiaries using telehealth skyrocketed in the early weeks of the pandemic as the Trump administration relaxed regulations to virtual care.

mHealth Intelligence, May 27, 2020

Surveys suggest seniors aren't using telehealth during COVID-19 crisis

Telehealth use by seniors during the coronavirus pandemic is still low, according to a pair of surveys, even though seniors have access to the technology and those who are using telehealth are giving it high marks.

MedCity News, May 26, 2020

CVS head of specialty pharmacy sees future of healthcare at home after Covid-19

CVS Health's specialty pharmacy head shared how the pharmacy chain is caring for patients remotely during Covid-19. He expects to see more in-home care after the pandemic.

mHealth Intelligence, May 26, 2020

Lawmakers push to extend telehealth freedoms past the COVID-19 emergency

More than 30 members of Congress are asking Congressional leadership to extend regulatory freedoms for telehealth in mental health settings past the COVID-19 emergency.

MedCity News, May 22, 2020

CMS expands telehealth options for Medicare Advantage plans

A final rule published by the Centers for Medicare and Medicaid Services on Friday would allows Medicare Advantage plans to cover more specialties through telehealth.

mHealth Intelligence, May 22, 2020

CMS finalizes telehealth reimbursement for MA Plans, ESRD patients

The Centers for Medicare & Medicaid Services has issued a final rule on expanded telehealth coverage for members in Medicare Advantage plans and those living with end-stage renal disease.

mHealth Intelligence, May 21, 2020

Telehealth gives Los Angeles LGBT center a new platform to deliver care

Pressed by the COVID-19 pandemic to embrace telehealth, the Los Angeles LGBT Center is now finding a comfort zone with virtual care that will likely show benefits well after the current crisis has passed.

New Hampshire Public Radio, The Exchange, May 18, 2020

In Depth: COVID-19 and Telemedicine in N.H.

The telehealth adaptations of health centers and mental health providers in New Hampshire during the pandemic are profiled in this group interview. The Chief Medical Office at NH DHHS emphasizes the value of federal and state policy changes in reimbursement for both telehealth and telephone consults.

Healthcare IT News, May 13 2020

Psychiatrists 'pleasantly surprised' with transition to telemedicine

Though mental health professionals say they're mostly pleased with the rapid shift to phone or video services, most plan to return to in-person care once the dangers from COVID-19 have subsided.

mHealth Intelligence, March 30 2020

How telehealth aids skilled nursing facilities during, beyond COVID-19

Telehealth is proving its useful tool in the fight against COVID-19, and skilled nursing facilities should take notice.

American Occupational Therapy Association, March 2020

OT and Telehealth in the Age of COVID-19

Recommendations are made for how occupational therapy practitioners can utilize telehealth to continue providing OT services while mitigating transmission of the virus, particularly to more vulnerable populations. Continuing obstacles to surrounding providing OT via telehealth are highlighted.

mHealth Intelligence, March 28 2020

ATA announces new partnership, moves telehealth conference online

The American Telemedicine Association has forged a partnership with the Boston-based Digital Medicine Society (DiMe) and announced that ATA2020 will be a five-day virtual event in June.The American Telemedicine Association has announced a partnership with a Boston-based non-profit aimed at supporting the development of digital medicine.

mHealth Intelligence, March 27 2020

Using telehealth in a pandemic: focus on flexibility, scalability?

Executives from three different health systems talk about how they've used telehealth to meet the demands created by the Coronavirus pandemic - and how those services are laying the groundwork for 'the new normal.

MIT Sloan School of Management, March 25 2020

4 urgent problems hospitals can solve right now with telemedicine

With the spread of COVID-19, it’s imperative that hospitals triage their own processes to prioritize patients and protect health care workers. Recommendations are provided on how technology can help.

American Academy of Family Physicians, March 23rd 2020

Inside look at using telemedicine during COVID-19 pandemic

As the number of cases of confirmed COVID-19 -- the disease caused by the novel coronavirus SARS-CoV-2 -- skyrockets in the United States, family physicians are consumed with trying to best care for their patients while protecting themselves and their staff.

American Association of Medical Colleges, March 23rd 2020

As COVID-19 races through communities, hospitals ramp up telehealth to protect patients and providers

Even before Congress lifted restrictions on reimbursement for telehealth through Medicare, academic medical centers were expanding telemedicine services. Will it be enough?

JDSupra News, March 23rd 2020

More changes to telemedicine and health care regulation in response to COVID-19 pandemic

Federal regulators announced another set of regulatory changes and waivers, particularly relating to telemedicine, in response to the growing pandemic crisis throughout the United States.

National Law Review, March 23rd 2020

NJDOBI Mandates Insurance Carriers to Reimburse Providers for Telemedicine and Telehealth Encounters During State of Emergency and Public Health Emergency

NJDOBI issued Bulletin 20-07 to mandate insurance carriers to reimburse providers for telemedicine and telehealth encounters. This applies to: (1) all health insurance companies; all HMOs; all health service corporations and any other entity issuing health benefits plans in New Jersey.

Concord Monitor, March 21th 2020

COVID-19 makes telemedicine more valuable; hub at Dartmouth-Hitchcock is ramping up

The state’s hub of telemedicine is ramping up as the COVID outbreak spreads and its leader says that there’s no almost no limit to how much it should expand.

Center for Connected Health Policy, March 20th 2020

Telehealth coverage policies in the time of COVID-19 (updated Regularly)

As things rapidly develop regarding what we know about COVID-19, policies around telehealth have also been developing alongside of it. Here CCHP provides a summary of policy changes that expand use of telehealth for Medicare, Medicare Advantage, and state Medicaid programs.

mHealth Intelligence, March 20th 2020

States move quickly to address coronavirus pandemic with telehealth

Eighteen states and the District of Columbia have so far amended existing laws or issued new declarations to expand the use of telehealth and mHealth tool during the Coronavirus (COVID-19) pandemic.

mHealth Intelligence, March 19th 2020

Feds OK instate licensing, paving way for telehealth expansion

Vice President Mike Pence's announcement on Wednesday paves the way for providers to treat patients in other states, opening the door for expanded telehealth and mHealth programs.

mHealth Intelligence, March 18th 2020

Telehealth key to payer COVID-19 prevention, diagnosis, testing

Payers are partnering are exploring ways to use telehealth in preventing, diagnosing, and testing for COVID-19. Examples are highlighted from the state of New York.

mHealth Intelligence, March 18th 2020

DEA okays telehealth to prescribe opiods amid COVID-19 emergency

The move to telehealth will make it easier for providers to prescribe an opioid or other controlled substance during the COVID-19 public health emergency.

STAT, March 17th 2020

Surge in patients overwhelms telehealth services amid coronavirus pandemic

Telehealth services are sagging under the weight of an unprecedented surge in patients as hospitals scramble to shift routine care online in response to the coronavirus pandemic. The crisis is stressing major telehealth providers’ technical infrastructure and the supply of physicians prepared to deliver care virtually.

National Consortium of Telehealth Resources Center- Webinar Event, March 17th 2020

Recorded NCTRC Webinar Event: Telehealth and COVID-19

Telehealth can be a means to address COVID-19 through patient monitoring, treating and limiting exposure to infection for vulnerable populations, and protecting health care workers. Telehealth cannot only expand the reach of services to communities that have limited access to needed services, but also provide minimize exposure for both the health worker and patients who are at high risk for infection. This allows patients to receive health services away from settings where potential for contracting COVID-19 are high, such as hospitals and waiting rooms. The National Consortium of Telehealth Resource Centers will be holding a webinar exploring further uses and benefits of telehealth during the COVID-19 outbreak.

Med City News, March 16 2020

Will telehealth limitations hamper these states’ responses to COVID-19?

As health systems prepare for COVID-19 outbreaks, many are turning to telehealth and triage tools as a first line of defense. How will hospitals with limited telehealth infrastructure prepare?

Health Affairs Blog, March 16th 2020

Opportunities to expand telehealth use amid the coronavirus pandemic

This article highlights usage of telehealth for screening, triage, and treatment of coronavirus infection cases in China, New York, and Washington State and efforts by the U.S. government to expand Medicare and Medicaid coverage of telehealth services.

mHealth Intelligence, March 16th 2020

Massachusetts expands telehealth coverage for COVID-19

Governor Baker orders payers to cover in-network telehealth services for the treatment of COVID-19.

American College of Cardiology, Cardiology Magazine, March 13th 2020

Telehealth: Rapid Implementation for your Cardiology Clinic

With the outbreak of novel coronavirus 2019 (COVID-19), many outpatient clinics and facilities find themselves not ready yet for regular telehealth visits. With a few turnkey solutions as outlined here, your clinic can be set up for virtual visits in very short order.

American Journal of Managed Care In-Focus Blog, March 13th 2020

Telehealth during COVID-19: How Hospitals, healthcare providers are optimizing virtual care

While several barriers to care have inhibited telehealth in the past, recent actions by CMS, HHS, and other governing bodies have sought to expand its availability nationwide. Highlighted here is NYU Langone Health's telehealth service Virtual Urgent Care, which connects members with clinicians via phone or tablet to provide care without potential coronavirus exposure.

WCAX, March 12th 2020

Vermont House passes telehealth bill amid coronavirus concerns

The House just passed a telehealth bill. It helps Vermonters in rural areas connect with specialists, takes away the need to drive to appointments and work around a job and childcare.

mHealth Intelligence, March 11, 2020

Challenges of new Medicare telehealth rules amid COVID-19 outbreak

New Medicare telehealth rules passed to increase testing for and treatment of COVID-19 contain technical challenges that may make it difficult for providers.

Family Practice Medical Blog, March 10, 2020

Coronavirus (COVID-19): new telehealth rules and procedure codes for testing

Provisions for expanding access to Medicare services via telehealth were included in the recent federal coronavirus response act. This article usefully details the proper billing codes for coronavirus related services.

mHealth Intelligence, February 6, 2020

Congress looks to consolidate, coordinate federal telehealth efforts

A new bill aims to align all U.S. federal telehealth programs and incentives through the Office for the Advancement of Telehealth by putting it under direct control of the Health and Human Services Secretary.

mHealth Intelligence, February 5, 2020

Personalized mHealth tools help providers improve care management

mHealth tools like virtual assistants and connected health devices are giving care providers more insight into their patients' daily lives and enabling them to create better care management plans, as exemplified by the remote patient monitoring of lung disease patients by El Camino Health in California.

mHealth Intelligence, February 5, 2020

MUSC study shows telehealth can health treat pregnant women with OUD

A comparison of in-person care with telehealth by the Medical University of South Carolina finds that both platforms are just as effective in treating pregnant women dealing with opioid abuse issues.

mHealth Intelligence, February 4, 2020

Study sees success in using mHealth to help people with eating disorders

Researchers at New York's Mount Sinai health system say an mHealth app helped people living with a variety of eating disorders manage their health, reduce adverse clinical outcomes and move toward remission for at least a year.

mHealth Intelligence, February 3, 2020

New York includes teleheatlh in new Puerto Rican relief effort

New York Governor Andrew Cuomo is sending bilingual healthcare providers to Puerto Rico to help the island nation recover from a series of earthquakes. That effort will include a telehealth platform for mental health services.

National Law Review, January 29, 2020

Telehealth: Massachusetts proposed act to improve health care by investing in value

Massachusetts Governor Charlie Baker has restarted the discussion on health care cost containment in the Commonwealth with a proposed bill that contains a raft of initiatives. The bill expands both access to and coverage of telehealth.

Healthcare IT News, January 22, 2020

VA seeing substaintial growth in telehealth, key patient engagement tools

In 2019, the VA provide more than 2.6 million telehealth episodes of care to more than 900,000 veterans. At the upcoming HIMSS20 conference, a VA leader will show how this, plus innovations such as My HealtheVet and Blue Button, is boosting veterans' patient experience


mHealth Intelligence, November 21, 2019

DEA to Launch Registration Process for Prescriptions by Telemedicine

Federal officials are finally moving forward with a registration process for healthcare providers who want to prescribe controlled substances through telemedicine, as outlined in the Ryan Haight Act

mHealth Intelligence, November 20, 2019

New USDA Grants Target Telehealth Programs in Dozens of States

Some 74 telehealth projects across the country (and numerous across the NETRC Region!) will receive funding through the US Department of Agriculture's latest round of distance learning and telemedicine grants

mHealth Intelligence, November 15, 2019

How eConsults could Transform Care Coordination and Access

eConsults allow primary care doctors to tap specialist advice by store-and-forward connections. According to experts at the XTelligent Media's Value-Based Care Summit this approach hold promise to improve care coordination and reduce costs, but adopting the telemedicine service will require significant changes in communication and practice.

mHealth Intelligence, November 15, 2019

Avera, Tyto Care team up to make telehealth visits more comfortable

Avera eCARE and Tyto Care are partnering to give schools, senior living facilities and clinics across the Midwest access to easy-to-use telehealth technology that can replicate the doctor's exam.

mHealth Intelligence, November 14, 2019

MAVEN Project CEO Links Telehealth Consults to Value-Based Care

At Xtelligent Healthcare Media's recent Value-Based Care Summit in Boston, Lisa Bard Levine explained how the MAVEN Project's telehealth consult platform helps providers improve clinical outcomes and their workflows.

The Heartland Institute, November 14, 2019

Massachusetts Looks to Lower Barriers for Telemedicine

Four proposed bills under review by the state legislature would require health insurance companies to provide coverage for telehealth services, including private and Managed Medicaid insurance providers.

mHealth Intelligence, November 12, 2019

CMS Expands Telehealth Coverage for Opioid Abuse Disorder Treatment

In the finalized 2020 Physician Fee Schedule, CMS is adding three CPT codes for telehealth services included in bundled episodes of care for opioid abuse treatment, including care delivered to the home.

Health Care Law Today, November 11, 2019

Telehealth: Medicare finalizes new services for 2020 in Physician Fee Schedule

CMS just released the 2020 final rule with changes to its virtual care codes. The new provision, officially titled "Communication Technology-Based Services," introduces three new covered Telehealth Services. These changes were proposed as part of the 2020 Physician Fee Schedule earlier this year and continue CMS' efforts to reduce administrative burden and cover more virtual care services in the Medicare program

Center for Connected Health Policy, October 21, 2019

CCHP's 50 State Telehealth Laws Report- Fall 2019 update available now!

CCHP's semi-annual State Telehealth Laws and Reimbursement Policies report offers the nation's most current summary guide of Medicaid provider manuals, applicable state laws, and telehealth-related regulations for all fifty states and the District of Columbia. This report serves as a vital resource for policymakers, health care professionals, and health advocates on how each state defines, governs, and regulates technology-enabled health care, noting policy trends across key topic areas.

mHealth Intelligence, October 8, 2019

Senators ask HHS to sustain Project ECHO telemedicine programs

Nearly two dozen senators have asked HHS Secretary Alex Azar to find opportunities in existing Medicare and Medicaid policies to provide long-term sustainability for Project ECHO telemedicine programs.

mHealth Intelligence, October 4, 2019

Trump pushes Telehealth, mHealth adoption in Medicare Executive Order

President Trump's Executive Order on Medicare includes directives to increase telehealth adoption in Medicare Advantage plans and improve the process for permitting and covering new mHealth tools and services.

Athol Daily News, September 29, 2019

Telehealth program offered at Athol-Royalston school district

This article profiles the telebehavioral health program developed under grant projects by the Athol Royalston Regional School District in Massachusetts. They recently received a federal grant from the Health Research Service Administration to expand upon their pilot program.

mHealth Intelligence, September 13, 2019

Maine's TeleWOW Program uses telehealth to take on childhood obesity

A Bangor-based telehealth program is helping more than 50 children and young adults scattered across northern Maine connect with care providers and specialists to talk about health, wellness and weight management.

JD Supra, September 11, 2019

Risk management strategies to reduce risk associated with telehealth

Because of the surge in the use of telehealth, healthcare providers need to be aware of the risks associated with the use of this technology and implement mitigation strategies to reduce these risks. This brief overview highlights a range of legal issues surrounding telehealth implementation with a focus on privacy and security considerations.

American Journal of Managed Care News, September 9, 2019

School-based telehealth programs shown to benefit children with asthma in medically underserved communities

School-based telemedicine was shown to potentially enhance healthcare benefits for children with chronic diseases, such as asthma, in rural and medically underserved communities, according to a recent study published in JAMA Pediatrics.

Fierce Healthcare, August 13 2019

Telehealth use jumps at inpatient facilities while outpatient adoption remains flat: Survey

Telehealth adoption among hospitals and health systems is on the rise- up from 54% in 2014 to 85% in 2019, while adoption among outpatient healthcare facilities remains flat, according to two new reports.

mHealth Intelligence, August 13 2019

Care Coordination tech to drive social detereminants of healthcare

The Connecticut Hospital Association (CHA) is partnering with Unite Us, a community care coordination platform, to build a statewide network of social and clinical services providers to address the social determinants of health

Home Healthcare News, August 11 2019

When it comes to telehealth reimbursement, "just start billing"

The use of remote patient monitoring (RPM) is becoming more common with in-home care providers, progress that is accelerating after CMS added new codes for such services. In the face of uncertainties on code application, one agency was told by them "Just start billing and we'll see how it goes"

Government Technology News, August 09 2019

Floria Deploys Telehealth Portals in 63 public schools

Florida recently announced the installation of telehealth portals in 63 public schools with a goal of providing mental health services to students still recovering from Hurricane Michael.

Becker's Hospital Review, August 09 2019

Dartmouth-Hitchcock unviels telemedicine ICU Unit

Lebanon, N.H.-based Dartmouth-Hitchcock Medical Center launched its new telemedicine intensive care unit program to help extend care to critically ill patients at rural hospitals

National Law Review, August 07 2019

Connecticut empowers DSS to expand Medicaid coverage of telehealth services

A new law that became effective this July revises the criteria and process by which the Connecticut Department of Social Services determines the telehealth services covered by the Medicaid program. A priority is now set to consider whether telehealth services are likely to expand access to medically necessary services where there is a clinical need for those services.

mHealth Intelligence, August 6, 2019

Mount Sinai uses telehealth to improve care management for IBD patients

New York's Mount Sinai Health System is using a telehealth platform to boost care management for patients with inflammatory bowel disease, giving both them and their care providers more opportunities to collaborate.

mHealth Intelligence, August 5, 2019

New study ties prescription rates to telehealth, doctor ratings

Researchers at the Cleveland Clinic have once again tied the use of a telehealth platform to higher antibiotic prescription rates for children with respiratory tract infections - and better reviews for those doctors.

mHealth Intelligence, August 2, 2019

FCC tweaks rural health care program to aid telehealth expansion

The Federal Communication Commission is making changes to its Rural Health Care Program in a bid to boost telehealth expansion in rural America. But some commissioners are wondering if the changes will have the desired effect.

Rural Health Monitor, August, 2019

Mobile telehealth units and care coordinators improve emergency care services for rural Arizona patients

One overview of a telehealth program in eastern Arizona emergency medicine describes progress and outcomes of use of telemedicine-equipped ambulances by first responders and of remote monitoring intervention by care coordinators for patients discharged from area hospitals.

mHealth Intelligence, July 30, 2019

CMS proposal adds telehealth to opioid abuse treatment via Medicare

The Centers for Medicare & Medicaid Services is proposing new CPT codes and bundled episodes of care that will support care providers who use telehealth to treat patients dealing with opioid use disorder.

Portland Press Herald & Governement IT News, July 29, 2019

Maine's telehealth hopes need broadband to become reality

This story covers how broadband communications are essential for providing reliable telehealth services but many areas of rural Maine still don't have the broadband Internet or cellular network access needed. NETRC Director Danielle Louder provided an overview on model programs, progress, and barriers to telehealth in Maine.

Skilled Nursing News, July 28, 2019

SNF telehealth adoption hampered by capital and cultural obstacles

Skilled nursing providers are becoming increasingly interested in telehealth technology as a way of improving clinical outcomes and reducing care costs. However, systemic obstacles such as poor reimbursement combined with narrow financial margin are slowing adoption by SNFs.

US Department of Veterans Affairs, July 23, 2019

VA telestroke program improving care for Veterans

Emergency stroke care for veterans continues to improve thanks to the expansion of VAs National Telestroke Program, one of the first nationwide telestroke programs in the world. The program was launched in 2017 and now provides acute stroke services in over 30 VA medical centers.

MedCity News, July 22, 2019

Anthem partners with startup K Health on symptom checker and telehealth app

The health insurance provider Anthem has tapped primary care startup K Health to launch a new co-branded app to help their 40 million policy members determine potential diagnoses and text with doctors for medical advice.

mHealth Intelligence, July 19, 2019

ATA releases 2019 update of state-by-state telehealth report cards

The American Telemedicine Association has updated its survey of state telehealth coverage and reimbursement policies and laws, which was last issued in 2017. (requires a free registration).

Masters of Public Health Online-Baylor University, June 18, 2019

Rural, Remote, and Resilient: How to Build Better Outcomes Outside of America's Cities

The Master of Public Health Online program at Baylor University's new resource, "Rural, Remote, and Resilient: How to Build Better Outcomes Outside of America's Cities", discusses health disparities between metro and non-metro counties and offers strategies on how to collaborate to foster better health results in rural areas

mHealth Intelligence, June 18, 2019

Maine Approves Telehealth Coverage Parity, Embraces RPM Programs

Maine Gov. Janet Mills has signed into law new telehealth guidelines that require payers to cover any services that they would cover in person. The new law also opens the door to remote patient monitoring and allows doctors to use phone-based telehealth in certain situations.

mHealth Intelligence, June 18, 2019

UMass Memorial Ready to Launch Telehealth Program for NICU Care

The Massachusetts health system will soon be rolling out a telehealth program aimed at connecting rural hospitals and clinics with NICU specialists to help improve care and outcomes for its most fragile patients.

mHealth Intelligence, June 17, 2019

MaineHealth Looks to Create a Blueprint for Telehealth Success

Speaking at this week's Northeast Regional Telehealth Conference in Portland, Jasmine Bishop, the Maine-based network's telehealth program manager, laid out a framework for success that relies heavily on planning, practice and data.

mHealth Intelligence, June 18, 2019

TTAC Director Doris Barta Talks about Telehealth Resources, Trends

Ahead of the Northeast Telehealth Resource Center's annual conference in Portland, ME, Doris Barta of the National Telehealth Technology Assessment Center talks about the TTAC's role in telehealth adoption and support.

Center for Connected Health Policy, June 11, 2019

CMS offers expansion of existing telehealth waiver & requests applications for bundled payments for Care Improvement Advanced Model

The Centers for Medicare & Medicaid Services has recently requested applications for the second cohort of the Bundled Payments for Care Improvement Advanced model (BPCI-Advanced), which includes a variety of opportunities to incorporate telehealth solutions.

Insurance Journal, June 10, 2019

How the workers' compensation industry is embracing telemedicine

Though slow to emerge, more workers' compensation systems,have recently been adopting telehealth to provide remote medical care and rehabilitation services to injured employees, including use of video technology embedded in smart phones, tablets and computers.

mHealth Intelligence, June 10, 2019

ATA's Johnson Looks to dispel the 7 myths of telehealth adoption

At Xtelligent Healthcare Media's Value-Based Summit on Telehealth last week in Atlanta, American Telemedicine Association's CEO Ann Mond Johnson challenged providers to look beyond even inaccurate descriptions of telehealth and embrace connected care: Telehealth is only for rural areas; Telehealth is more expensive; Telehealth is not high quality; Telehealth is impersonal; Telehealth providers prescribe more drugs than those treating patients in person; Telehealth is a threat to providers; Telehealth is only synchronous communication.

WMUR, June 10, 2019

Telemedicine brings access to speciality healthcare to North Country

North Country Healthcare, a group of for hospitals serving northern New Hampshire is accelerating its access to specialty care via a telemedicine network, including seven specialties offered via video linkages with Dartmouth-Hitchcock Medical Center in Lebanon.

MultiBriefs, June 4, 2019

New Study: Rural Telehealth Capabilities are lagging

A research report recently published in Annals of Internal Medicine found as association between rural counties with inadequate broadband infrastructure and low rates of telemedicine use among Medicare enrollee. The broadband penetration rate in the most rural counties was 62% if primary care physician access was adequate, compared with 38% if it was inadequate, according to the study.

Health Center Promising Practices, HRSA, June 2019

Iowa Department of Public Health uses TelePrEP to prevent HIV

This article highlights a model telemedicine program in which the Iowa Department of Public Health is delivering a coordinated, statewide HIV Pre-exposure Prophylaxis (PrEP) program to address access issues

Observer-Dispatch, May 31, 2019

Telemedicine on the rise in Upstate New York

Excellus BlueCross BlueShield is reporting a 188% higher usage rate of telemedicine services in Upstate New York over a three-year period. They estimate that New Yorkers made more than 180,000 telemedicine visits last year.

mHealth Intelligence, May 30, 2019

CCHP report finds video-based telemedicine coverage is nationwide

The latest report on state Medicaid coverage of telehealth by the Center for Connected Health Policy finds that video-based telemedicine is now covered in some form in all 50 states and the District of Columbia. The updated report also highlights progress in state adoptiong of the Interstate Licensure Compact, reimbursement coverage of Rmote Patient Monitoring, and store-and-forward forms of telemedicine.

The Rural Health Monitor, May 29, 2019

Virtual Telehealth Librarians: A closer look at a Regional Telehealth Resource Center's technical assistance

Examples of effective technical assistance provided by the system of 12 regional Telehealth Resource Centers, a program funded by the Health Resources and Services administration. Recent efforts of the Upper Midwest Telehealth Resource Center is profiled along with its productive collaboration with the national TRCs, the National Telehealth Technology Assessment Resource Center and the Center for Connected Health Policy.

Infectious Disease Advisor, May 29, 2019

IDSA issues updated statement on use of telemedicine and telehealth technologies

The Infectious Disease Society of America (IDSA) issued an updated statement supporting the appropriate use of telemedicine and telehealth technologies in clinical care, research, and education. Details of the position statement were published in Clinical Infectious Diseases.

WABI 5, May 24, 2019

Local Patients receive benefits of telemedicine (Bangor, ME)

The plans of a recent grantee of a USDA Rural Development telemedicine grant, the Maine Rural Health Collaborative, is profiled. The project is led by St. Joseph's Healthcare in Bangor and involves collaboration with nine health care facilities in rural northern and eastern Maine to implement specialty care for diverse services such as telerheumatology.

Harvard Business Review, May 15, 2019

Telehealth is improving healthcare in rural areas

Telemedicine program outcomes and successes of Intermountain Healthcare in Utah is reviewed. Over 40 specialty care services are currently being delivered by their programs to spoke sites in seven western states.

Telebehavioral Health Institute Blog April 28, 2019

Telepsychology across state lines officially approved: PSYPACT

PSYPACT is an interstate compact specifically designed to facilitate the practice of telepsychology and the temporary face-to-face practice of psychology across state lines. With Georgia's legislative adoption of the compact on April 23rd, 2019, this achieves the minimum of eight states necessary to officially legalize interjurisdictional telepsychology by member states.

mHealth Intelligence, April 18, 2019

Yale doctors to test telehealth to treat pregnant women with OUD

Yale University researchers will use a $5.5 million PCORI grant to study whether a telehealth platform can help rural health providers improve care for pregnant women

Center for Connected Health Policy Issues In Focus, April 17, 2019

Medicare Advantage Plans & Telehealth

The Center for Medicare and Medicaid Services (CMS) released their final rules for changes to Medicare Advantage (MA) plans and how they may treat telehealth-delivered services in basic coverage plans

Worcester Business Journal, April 9, 2019

UMass Prize Will Fund Telemedicine Initiative

A plan to evaluate opioid overdose patients using technology known as telemedicine has received an annual prize and funding from the UMass Memorial Medical Group

mHealth Intelligence, April 8, 2019

Are Doctors Who Use DTC telehealth overprescribing to children?

A new study finds that doctors using direct-to-consumer telehealth to treat children are prescribing more antibiotics than they would during an in-person visit - and they're not following standards of care, either.

Becker's Hospital Review, April 8, 2019

Stony Brook Medicine Unveils Mobile Stroke Unit, Telemedicine Program

Stony Brook (N.Y.) launched a mobile stroke unit program, which incorporates telemedicine to allow emergency medical technicians to communicate with the health system's neurologists through video.

Journal of Emergency Medical Services, April 4, 2019

Thinking About Applying for New CMS ET3 Model?

EMS providers will by this summer have the opportunity to adopt the Emergency Triage, Treat and Transport (ET3) Model as a Medicare services Alternate Payment Model (APM), an approach involving telehealth linkage to treatment onsite at 9-1-1 ambulance calls as an alternative to unnecessary ED transport for many cases.The model showed promise for Medicare cost savings by research funded by the Center for Medicare and Medicaid Innovation