Our region

Maine

Questions about policy or reimbursement? Contact us, we can help.

Maine Telehealth Office Hours are being held on the first Thursday of every other month to help based clinicians ask questions and expand telehealth services across the state.

We look forward to speaking with you! Contact netrc@mcd.org for more information about joining these office hours.

The Maine Based office hours are a collaborative effort, hosted by:

• The Northeast Telehealth Resource Center (NETRC)
• Maine Department of Health and Human Services (Maine DHHS)

Telehealth Office Hours - still the first Thursday of every other month from 12-1pm.

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Regional News

• Collins, King Join Bipartisan Effort to Expand Telehealth Access Nationwide WAGM TV, April 14, 2025
• Maine health providers cautious, but optimistic on AI NewsCenter Maine, March 16, 2025
• Senators Want to Make Pandemic Telehealth Changes Permanent USNews May 19, 2021
• Maine Home Health Program Uses Telehealth, RPM to Combat Loneliness mHealthIntelligence May 17, 2021
• CARES Act grant to expand telehealth services for seniors in Maine mHealth Intelligence, October 20, 2020
• USDA awards nearly $1 million to MaineHealth Courier Gazette and Camden Herald, October 8, 2020
• Medicine's new virtual reality: Telehealth is poised for further growth in Maine MaineBiz, September 21, 2020
• Initiatives in central, eastern Maine aim to help people in recovery access telehealth News Center Maine, August 27, 2020
• Maine health system embraces telehealth, but looks for policy clarity Healthcare IT News, August 24, 2020
• Telehealth after dark: Health systems can relieve clinician workload through nighttime virtual care Healthcare IT News, August 13, 2020
• Telehealth is 'the best tool' in the healthcare toolbox for FQHCs mHealth Intelligence, July 21, 2020
• AMHC Successfully Uses Telemedicine during COVID-19 WAGM-TV (Presque Isle, ME), June 17, 2020
• Maine's TeleWOW Program uses telehealth to take on childhood obesity mHealth Intelligence, September 13, 2019
• Maine's telehealth hopes need broadband to become reality Portland Press Herald & Governement IT News, July 29, 2019
• Maine Approves Telehealth Coverage Parity, Embraces RPM Programs mHealth Intelligence, June 18, 2019
• MaineHealth Looks to Create a Blueprint for Telehealth Success mHealth Intelligence, June 17, 2019
• Local Patients receive benefits of telemedicine (Bangor, ME) WABI 5, May 24, 2019

Featured Resources

• Patient Satisfaction With Telemedicine Among Vulnerable Populations in an Urban Ambulatory Setting Date Published: 2024 | Author: Mayo Clinical Proceedings: Digital Health
• Preparing mental health providers for the future: the case for moving beyond the elective telehealth course to integrating telehealth training throughout the curriculum Date Published: 2024 | Author: Kathy Hsu Wibberly
• Medicaid & CHIP Telehealth Toolkit Date Published: 2024 | Author: Medicaid.gov
• Website Availability of Mental Telehealth Services in the US Date Published: 2024 | Author: JAMA Health Forum
• Website Using digital navigators to get telehealth care Date Published: 2024 | Author: Telehealth.HHS.gov
• Website How do I use telehealth for behavioral health care? Date Published: 2024 | Author: Telehealth.HHS.gov
• Website Licensing across state lines Date Published: 2024 | Author: Telehealth.HHS.gov
• Website Using digital navigators to get telehealth care Date Published: 2024 | Author: Telehealth.HHS.gov
• Report on Web Environmental Scan on Community Health Workers Date Published: 2024 | Author: UMass Cahn Medical School-For Health Consulting
• Website CHW Reimbursement by State Date Published: 2024 | Author: UMass Chan Medical School-For Health Consulting
• Report on Web 50-state scan of Medicaid payment for community health workers Date Published: 2024 | Author: Connecticut Health Foundation
• Report on Web Alternative Sites for Health Care Date Published: 2024 | Author: Institute for HealthCare Policy and Innovation
• Website Telehealth resources for health care providers Date Published: 2024 | Author: Telehealth.HHS.gov
• Report on Web A Playbook for Voluntary Best Practices for VBC Payment Date Published: 2024 | Author: Aurrera Health Group and Coral Health Advisors
• Rual Chronic Disase Managemnet Toolkit Date Published: 2024 | Author: RHIhub
• Website Evolution of Telehealth in Prescribing of Controlled Substances Date Published: 2024 | Author: Center for Connected Health Policy-CCHP
• Website 2023 Public Library Technology Survey-Summary Report Date Published: 2024 | Author: Public Library Association
• Summary of Key Telehalth Provisions from CTel Date Published: 2024 | Author: Ctel
• Webinar Digital dvide: Organizations that are helping bridge the gap Date Published: 2024 | Author: allconnect
• CCHP RELEASES NEW LICENSURE RESOURCES Date Published: 2024 | Author: Center for Connected Health Policy-CCHP
• Upload vs. download speed: What's the difference? Date Published: 2024 | Author: allconnect
• Electricity Emergency Preparedness for Senior Citizens and Their Caretakers Date Published: 2024 | Author: Fatih Foushee
• Increasing the ROI of RPM Date Published: 2024 | Author: Christian Milaster
• Webinar Artificial Intelligence Meets Mental Health Therapy Date Published: 2024 | Author: Andy Blackwell
• Website Conduct a telehealth physical exam Date Published: 2023 | Author: Telehealth.HHS.gov
• Website Unmet Need Score Map Tool Date Published: 2023 | Author: HRSA
• Website General Types of Accommodations for Hard of Hearing Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Self-Advocacy for Hard of Hearing Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• 7 Essential Recommendations for FQHC Leaders to Ensure Success and Sustainability Date Published: 2023 | Author: Jonathan Govette, Co-Founder/COO Oatmeal Health
• NCTRC Annual Report 2022 Date Published: 2023 | Author: The National Consortium Of Telehealth Resource Centers
• Website Customizable Communications Toolkit Date Published: 2023 | Author: National Rural Health Resource Center
• Website The State of AI in Maine Digital Report Date Published: 2023 | Author: The Roux Institute Northern Eastern University
• Website Coronavirus waivers & flexibilities Date Published: 2023 | Author: CMS
• Journal Article Evaluation of post-discharge engagement for emergency department patients with opioid use history who received telehealth recovery coaching services Date Published: 2023 | Author: Watson, et al
• Journal Article The Role of Telehealth In Achieving A High Performing Rural Health System: Priorities In A Post-Pandemic System Date Published: 2023 | Author: Rural Policy Research Institute - rupri
• Website FQHC and RHC CMS POLICY Manual Updates Date Published: 2023 | Author: Centers for Medicare and Medicaid Services (CMS)
• Principles & Guidelines for Telehealth & Aging Date Published: 2023 | Author: Collaborative for Telehealth & Aging (C4TA)
• Website Introduction to direct-to-consumer telehealth Date Published: 2023 | Author: Telehealth.HHS.GOV
• Website Legal considerations Date Published: 2023 | Author: TELEHEALTH.HHS.GOV
• Website Expanding Access to Behavioral Health Services Through Telehealth Date Published: 2023 | Author: TELEHEALTH.HHS.COV
• Website Telehealth for Children and Youth with Special Health Care Needs Date Published: 2023 | Author: Telehealth.HHS.gov
• Website Discover telehealth research studies funded through Health and Human Services (HHS). Date Published: 2023 | Author: TELEHEALTH.HHS.GOV
• Website Telehealth Guidance and Resources: Communication Access for Deaf, Hard of Hearing and DefBlind Patients and their Providers Date Published: 2023 | Author: NCDHSS
• Website Telehealth Glossary Date Published: 2023 | Author: North Carolina Division of Services for the Deaf and Hard of Hearing
• What Can You Do to Help Your Virtual Health Visit Go Well? Date Published: 2023 | Author: North Carolina Division of Services for the Deaf and Hard of Hearing
• Website Appointment Checklist for Hard of Hearing People Using Telehealth Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Communication Strategies for Telehealth Visits Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website How to Talk on the Phone or Video Call to a Person who is Hard of Hearing Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Pre-Appointment Checklist for Hard of Hearing People Using Telehealth Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Tips for Improving Visual Communication for Telehealth Video Visits Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Amplification for Telehealth, Video Conferencing & Phone Calls Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Captioning Technology for Mobile Phone Calls Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Connecting Hearing Devices to Audio during Telehealth Video Meetings Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Improving Internet and Device Functioning for Telehealth Visits Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• DeafBlind Self-Advocacy Tips Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Communication Guidelines Checklist for Healthcare Providers Working with DeafBlind Patients Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Working with ASL interpreters in your Home for Telehealth Appointments Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Making Medication Labels Easily Accessible for Telehealth Appointments Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Telehealth Technology Options: Back-up Plan When the Telehealth Platform Does Not Provide Accessibility Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Making Medication Labels Easily Accessible for Telehealth Appointments Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Tips for Navigating the Patient Portal for DeafBlind Patients Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website Tips For Setting Up a Webcam with Little or No Vision Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website DeafBlind-Troubleshooting Telehealth Technology Date Published: 2023 | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing
• Website DEA’s Proposed Rules on Telemedicine Controlled Substances Prescribing after the PHE Ends-A legal guide for practitioners, policymakers, and telemedicine companies Date Published: 2023 | Author: Nathaniel M. Lacktman
• Information for Critical Access Hospitals Date Published: 2023 | Author: Medicare Learning Network
• Website Preparing for Lunch-Early Lessons Learned from health Centers on Staffing and Patient Engagement for Virtual Date Published: 2023 | Author: U.S. Department of Health and Human Services Health Resources & Services Administration Bureau of Primary Care
• Website Preparing for Launch-Early Lessons Learned from Health Centers on Selecting New Technology and Tools for Virtual Care Date Published: 2023 | Author: U.S. Department of Health and Human Services Health Resources & Services Administration Bureau of Primary Health Care
• Website Accessing Virtual Care: Insights from Patient Use of Real-Time Telehealth at Health Centers Optimizing Virtual Care Date Published: 2023 | Author: U.S. Department of Health and Human Services Health Resources & Services Administration Bureau of Primary Health Care
• Website Toolkit: Analyzing Telehealth Claims to Assess Program Integrity Risks Date Published: 2023 | Author: U.S. Department of Health and Human Services Health Resources & Services- Office of the Inspector General
• Website State Telehealth Laws and Reimbursement Policies Date Published: 2023 | Author: Center for Connected Health Policy-CCHP
• Website Telehealth Policies and Federally Qualified Health Centers Date Published: 2023 | Author: Center for Connected Health Policy-CCHP
• Website State Telehealth Laws and Medicaid Program Policies Date Published: 2023 | Author: Center for Connected Health Policy-CCHP
• Website State Telehealth Laws and Reimbursement Policies Date Published: 2023 | Author: Center for Connected Health Policy-CCHP
• Website ACCESSING HEALTH CARE IN RURAL AMERICA Date Published: 2023 | Author: U.S. Government Accountability Office
• POST PHE BILLING POLICY - FREQUENTLY ASKED QUESTIONS Date Published: 2023 | Author: Center for Connected Health Policy-CCHP
• MEDICARE TELEHEALTH/CONNECTED HEALTH WAIVERS POST-PHE Date Published: 2023 | Author: Center for Connected Health Policy-CCHP
• Report on Web Brief History of Telehealth and Telemedicine- A Timeline Date Published: 2023 | Author: Upper Midwest Telehealth Resource Center
• Website CMS Resources: Maximizing Access to Affordable, High-quality Health Care Coverage Date Published: 2023 | Author: CMS
• Journal Article Patient Satisfaction with Telehealth at an Academic Medical Center Primary Care Clinic Date Published: 2023 | Author: Hannah Verma, Daisuke Hasegawa, Danielle L. Tepper, Alfred P. Burger, Matthew A. Weissman
• Website DON’T WAIT FOR BEAD Date Published: 2023 | Author: FINLEY
• Tip Sheet: Telehealth Privacy Tips for Patients Date Published: 2023 | Author: HRSA Health Resources & Services Adminstration
• Website Find the Latest on Licensure Date Published: 2023 | Author: Telehealth.HHS.gov
• Website “I Don’t Get the Care I Need”: Equitable Access to Health Care for Mainers with Disabilities Date Published: 2023 | Author: Disability Rights Maine
• Rural-Urban Disparities in Video Telehealth Use During Rapid Mental Health Care Virtualization Among American Indian/Alaska Native Veterans Date Published: 2023 | Author: Isabelle S. Kusters, PhD, MPH; Amber B. Amspoker, PhD; Kristen Frosio, PhD; Stephanie C. Day, PhD; Giselle Day, MPH; Anthony Ecker, PhD; Julianna Hogan, PhD; Jan A. Lindsay, PhD; Jay Shore, MD, MPH
• Journal Article Telemedicine Visits in US Skilled Nursing Facilities Date Published: 2023 | Author: Agne, Ulyte, Ateev Mehrotra, Andrew Wilcock
• Journal Article Telemedicine Visits in US Skilled Nursing Facilities Date Published: 2023 | Author: Agne, Ulyte, Ateev Mehrotra, Andrew Wilcock
• Website Telehealth supports retention in treatment for opioid use disorder Date Published: 2023 | Author: NIH
• Medicare Physician Fee Schedule Final Rule Summary: CY 2024 Date Published: 2023 | Author: CMS Medicare Learning Network
• Medicare Physician Fee Schedule Final Rule Summary: CY 2024 Date Published: 2023 | Author: CMS Medicare Learning Network
• Telehealth information for persons with disabilities Date Published: 2023 | Author: WHO-ITU
• Report on Web Billing for Telehealth Encounters: An Introductory Guide on Medicare Fee for Service in 2022 Date Published: 2022 | Author: Center for Connected Health Policy
• Report on Web DTx Value Assessment & Integration Guide Date Published: 2022 | Author: Digital Therapeutics Alliance
• Report on Web Rating the States on Telehealth Best Practices Date Published: 2022 | Author: Cicero Institute
• Website Telehealth for LGBTQ+ Patients Date Published: 2022 | Author: Telehealth.HHS.gov
• Report on Web THE APPROPRIATE USE OF TELEMEDICINE TECHNOLOGIES IN THE PRACTICE OF MEDICINE Date Published: 2022 | Author: Federation of State Medical Boards
• Report on Web 2022 TELEHEALTH TECHNOLOGY SURVEY Date Published: 2022 | Author: National Telehealth Technology Assessment Resource Center
• Website Guidance on How the HIPAA Rules Permit Covered Health Care Providers and Health Plans to Use Remote Communication Technologies for Audio-Only Telehealth Date Published: 2022 | Author: HHS
• Report on Web Telehealth and Substance Use Disorder Services in the Era of COVID-19: Review and Recommendations Date Published: 2022 | Author: Office of National Drug Control Policy
• Report on Web Considerations for Fostering an Antiracist and Equitable Telehealth Environment Date Published: 2022 | Author: American Academy of Pediatrics
• Report on Web IMPACT: V1C Care Transitions Toolkit Date Published: 2022 | Author: Digital Medicine Society, American Telemedicine Association
• Website Telehealth for Rural Areas Date Published: 2022 | Author: Telehealth.HHS.gov
• Website Telehealth for American Indian and Alaskan Native Communitites Date Published: 2022 | Author: Telehealth.HHS.gov
• Website Rural Emergency Hospital and Critical Access Hospital Conditions of Participation Date Published: 2022 | Author: Federal Register
• Website Conditions of Participation for Rural Emergency Hospitals and Critical Access Hospital COP Updates (CMS-3419-P) Date Published: 2022 | Author: CMS
• Website HHS Investments to Strengthen Rural Health Date Published: 2022 | Author: Department of Health and Human Services
• Telehealth Billing and Coding-Beyond the Basics Date Published: 2022 | Author: Adirondack Rural Health Network
• Webinar Telehealth Billing and Coding -Beyond the Basics Date Published: 2022 | Author: Adirondack Rural Health Network
• Website Evaluation of Mental Health Mobile Applications Date Published: 2022 | Author: Agency for Healthcare Research and Quality - AHRQ
• Website Encouraging Health Information Technology Adoption in Behavioral Health: Recommendations for Action Date Published: 2022 | Author: MACPAC
• Report on Web CMS Roadmap to the End of COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers Date Published: 2022 | Author: Center for Medicare and Medicaid Services
• Report on Web The Use of Telehealth for Disability Evaluations in Medicine and Allied Health 2022 Report Date Published: 2022 | Author: National Academies Sciences Engineering and Medicine
• Website Rural Emergency Preparedness and Response Toolkit Date Published: 2022 | Author: Rural Health Information Hub
• Consolidated Telemedicine Implementation Guide Date Published: 2022 | Author: World Health Organization
• Survey of Telehealth Use by Commercial Insurance Enrollees Date Published: 2022 | Author: AmeriSpeak
• Website Guidance on Nondiscrimination in Telehealth: Federal Protections to Ensure Accessibility to People with Disabilities and Limited English Proficient Persons Date Published: 2022 | Author: U.S. Department of Health & Human Services Office for Civil Rights-U.S. Department of Justice Civil Rights Division
• Report on Web Telehealth for the Treatment of Serious Mental Illness and Substance Use Disorders Date Published: 2021 | Author: SAMHSA
• News GAO Reports on Telehealth COVID-19 Flexibility Findings Date Published: 2021 | Author: Center for Connected Health Policy(CCHP)
• Report on Web FQHC Telehealth Playbook Date Published: 2021 | Author: FQHC Telehealth Consortium
• Changes in Short-term, Long-term, and Preventive Care Delivery in US Office-Based and Telemedicine Visits During the COVID-19 Pandemic Date Published: 2021 | Author: JAMA Health Forum. 2021;2(7):e211529. doi:10.1001/jamahealthforum.2021.1529
• Report on Web CMS Medicare Learning Network: 2021Telehealth Services Fact Sheet Date Published: 2021 | Author: Center for Medicare and Medicaid Services
• Report on Web National Telecommunications and Information Administration BroadbandUSA FY21 Interactive Federal Funding Guide Date Published: 2021 | Author: National Telecommunications and Information Administration (NTIA)
• Website UNH Telehealth Practice Center- Training Videos YouTube Channel Date Published: 2021 | Author: University of New Hampshire TelePractice Center
• Journal Article Changes in Virtual and In-Person Health Care Utilization in a Large Health System During the COVID-19 Pandemic Date Published: 2021 | Author: Zachrison KS, Yan Z, Schwamm LH.
• Report on Web Telemedicine: Ensuring Safe, Equitable, Person-Centered Virtual Care Date Published: 2021 | Author: Institute for Healthcare Improvement
• Journal Article Telephone vs. Video Visits During COVID-19: Safety-Net Provider Perspectives Date Published: 2021 | Author: Ji Eun Chang, Zoe Lindenfeld, Stephanie L. Albert, Rachel Massar, Donna Shelley, Lorraine Kwok, Kayla Fennelly, Carolyn A. Berry
• Report on Web State Medicaid & CHIP Telehealth Toolkit Policy Considerations for States Expanding Use of Telehealth COVID-19 Version: Supplement #1 Date Published: 2021 | Author: Center for Medicare and Medicaid Services
• Report on Web Strategic Investments in Telehealth and Digital Tools for Health Centers Date Published: 2021 | Author: Mid-Atlantic TRC and NACHC
• Website Setting Up a Successful Telehealth Video Call Date Published: | Author: NORTH CAROLINA Division of Services for the Deaf and Hard of Hearing

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