Events Metrics That Matter: Evaluating TelePalliative Care Programs Through KPIs (COE Webinar Series)
Metrics That Matter: Evaluating TelePalliative Care Programs Through KPIs (COE Webinar Series)
September 18, 12:00 PM EDT(US and Canada)
High-risk virtual encounters can quickly expose gaps in telehealth workflows, especially when clinicians must assess danger, determine whether remote care remains appropriate, or coordinate an urgent local response. Acute mental health concerns, severe medical symptoms, intoxication, violence risk, medication toxicity, and other rapidly evolving situations require clinicians to make timely decisions despite the limitations of remote assessment. A structured approach can help clinicians recognize risk, communicate clearly, and support defensible clinical decision making.
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